Mercedes-Benz of Louisville

Professional car buying experience I dealt with John F. and found him to be knowledgable and competent. I was a walk in looking at a certified pre owned car. Initial greeting was friend I dealt with John F. and found him to be knowledgable and competent. I was a walk in looking at a certified pre owned car. Initial greeting was friendly, was quickly and efficiently passed over to John who answered all my questions and didn't hesitate to set up a long and effective test drive there and then. Came back the next day to buy and the process was again friendly and efficient. Paperwork was easy, additional warranty options were explained clearly but without pressure, the vehicle walk through with Megan was quick but comprehensive. If I had to find a fault, which is hard, it would my first contact with the Sales Manager Abel, who although a nice guy, still tried some of the old school car dealer closing techniques which seemed anachronistic and at odds with the rest of the Tafel experience. But really that's picking on a small thing. We'll be in the market for an SUV in a couple of months and the first stop will be Tafel to see what they have. (John, if you're reading this, the price will still have to be right) More

Made my dream a reality I would like to thank David and the entire Tafel Motor staff for making my dream of owning Mercedes Benz come true. Everything was handled in a very p I would like to thank David and the entire Tafel Motor staff for making my dream of owning Mercedes Benz come true. Everything was handled in a very professional manner and the entire process was very smooth. I highly recommend Tafel Motors to anyone considering getting a car. Keep up the good work. More

outstanding experience Jeff Hovious did an outstanding job in all aspects of the buying experience. I have purchased two vehicles from him over the last six months and will Jeff Hovious did an outstanding job in all aspects of the buying experience. I have purchased two vehicles from him over the last six months and will continue visit both him and tafel motors for my future automotive needs. More

Great Job! Great experience working with Todd Cherry and Tafel Motors! Todd worked diligently on putting our deal together, communicating all aspects of the dea Great experience working with Todd Cherry and Tafel Motors! Todd worked diligently on putting our deal together, communicating all aspects of the deal, delivering the vehicle in pristine condition and reviewing all the vehicle options to get us on the way. The General Manager even called to Thank us for our business. It was a pleasure doing business with Todd and Tafel Motors. More

Excellent Sales Team My overrall experience with Mr. Charles Bleuel (direct lead), his sales manager and the finance manager did an awesome job. The coordination, test dr My overrall experience with Mr. Charles Bleuel (direct lead), his sales manager and the finance manager did an awesome job. The coordination, test drive, and "hassle free" financial comparisions regarding upgrading my 2011 ML 350 to a 2015 ML 350 was nothing less than superb. I have no problem recommending this team to any of my military "battle buddies" now or in the future. Respectfully, Elisa Robinson More

Friendly and helpful I would like to thank the Tafel staff for making my car buying experience so enjoyable. My salesman, Phil Corrao, was friendly and helpful. I return I would like to thank the Tafel staff for making my car buying experience so enjoyable. My salesman, Phil Corrao, was friendly and helpful. I returned to the dealer several times over the course of several weeks trying to find just the right car. Phil was patient and friendly each time, never pushy. He always made me feel that his goal was not just to sell me a car, but to find me a car that I would be happy with. Abel was always there to be sure I was having a good experience. Megan was so helpful in instructing me on all of the features on my vehicle and Jeff made the purchase a snap. I am so happy with my new car and would recommend Tafel to anyone looking for a new vehicle. More

Great Job David did a great job and tried to help me out in any way possible. I will definitely be back and will tell all of my friends about the great service. David did a great job and tried to help me out in any way possible. I will definitely be back and will tell all of my friends about the great service. More

Good day for me I actually had a good experience. I did not feel pressed like in other experiences. Todd was calmed and informative. The whole process was smooth; I d I actually had a good experience. I did not feel pressed like in other experiences. Todd was calmed and informative. The whole process was smooth; I did not become angry in any moments. Jeff was also friendly as well as Megan. I have another appointment with Megan tomorrow More

Sales experience I am a returning costumer of Eric Torch's . Eric has always made car buying a pleasurable experience . He works very hard to get the deal you want . I am a returning costumer of Eric Torch's . Eric has always made car buying a pleasurable experience . He works very hard to get the deal you want . I will be returning to purchase my next vehicle at Tafel and from Eric. More

First Class Treatment I bought my first Mercedes from the Tafel group and have been completely happy. I recommend all my friends to this professional group! The staff is in I bought my first Mercedes from the Tafel group and have been completely happy. I recommend all my friends to this professional group! The staff is incredibly friendly and goes above and beyond to take care of the customer! More