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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

June 28, 2014

Great Experience. We had a great experience yesterday at Tafel Motors. The staff is all very friendly and of course they did a great job to take care of us. Our sales r More

by yasin180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

We are glad to hear that you enjoyed your vehicle and the vehicle-buying process! We believe that the quality of both is essential to creating a good customer experience. Have fun with your new car!

June 27, 2014

Great service, great people, great customer experience over all. Everyone is super friendly and helpful. Always informative. I am always offered hot chocol More

by stephanyn3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Upchurch, Todd Cherry
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

As much as we believe in the quality of our product, we continually stress here at Tafel that the customer experience is our business's most important aspect. We are happy to hear that we have succeeded in making a great impression on another patron. Looking forward to seeing you here again!

June 26, 2014

Dealership review I have dealt with Tafel since 1981 and have been extremely pleased with them. Eric Torsch is my contact that has been very helpful and is very profess More

by AYRKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC TORSCH, Eric Torsch
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

Tradition is a big part of the Mercedes Benz brand, and naturally we are thrilled to have lived up to this tradition of excellence with you. A thirty year business relationship is a huge accomplishment that requires both an outstanding company and an outstanding customer. I am sure that Eric will be pleased to hear of your positive review. We look forward to seeing you again in the future!

June 25, 2014

dealing with tafel Tafel Motors, Dave Mcnulty, Mercedes Benz equals great car buying experience. the only thing that could make the experience better is if tafel was loc More

by hoosier270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

While we don't foresee a move to Madison in our future, we are certainly glad to hear that your car buying experience was such a positive one! David will certainly appreciate hearing that another one of his customers was satisfied. Feel free to visit us in Louisville again if you ever need anything, and enjoy your new vehicle!

June 23, 2014

I love my CLA250 I love my new CLA250. It is one of the smartest purchase that I have ever made. David made the whole process very enjoyable. The delivery specialist More

by tculver483
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan Hanley, David McNulty, Megan DeWitt
Jun 25, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that you love your new CLA250 and that process with Megan and David was a pleasant one. They will certainly appreciate this kind review. Thank you for doing business with us and we look forward to seeing you for your first service. Have fun on your future road trip!

June 23, 2014

Hope to continue the business relationship All aspects of the SMART Car purchase experience were above expectations. Kareem Dailey and the Tafel staff were extremely helpful in making it happe More

by kdemott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Jun 25, 2014 -

Mercedes-Benz of Louisville responded

At Tafel Motors, we continually live by the motto, "Exceed the Expectation" and we are so thrilled to hear about your experience with Kareem! He will be appreciative of your generous words. Thank you for taking the time to leave us this positive review and for doing business with us. If you have any additional questions about your new SMART car, please do not hesitate to contact us. We look forward to seeing you again in the future! Enjoy your new SMART car!

June 23, 2014

Excellent Sales Service~Todd Cherry This spring we purchased our second Mercedes from Tafel Motor. Todd Cherry was our sales rep. This time we purchased a Certified New Mercedes because More

by marybethlawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
Jun 30, 2014 -

Mercedes-Benz of Louisville responded

We are extremely grateful that you decided to stick with Tafel while continuing your brand loyalty to Mercedes Benz. Todd takes great pride in his customer service, and we are sure that he was a huge reason that you kept coming back to us, even after visiting other dealerships. We hope that your new Mercedes serves you just as well as your previous one!

June 22, 2014

Recent GLK purchase At 63 years old, I've made many car purchases over the years. I've always dreaded when it was time to replace a vehicle because of going through the t More

by Bobandpennewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Jeffrey S Hovious
Jun 23, 2014 -

Mercedes-Benz of Louisville responded

Thank you so much for taking the time to leave us your kind words and feedback. We are certainly thrilled to hear that we have been able to change your outlook on the car buying process! At Tafel Motors, we pride ourselves on giving clients an experience that is like no other, and it is great to hear that Jeff Hovious was able to facilitate a pleasant transaction. He will certainly appreciate your generous words. If you have any additional questions, please do not hesitate to contact us. We look forward to seeing you again in the future! Enjoy your new GLK!

June 20, 2014

Great experience We had a very comfortable experience with Tafel Mercedes .Skylar and Jeff know there business very helpfully.They left no questions unanswered.They ma More

by PnyMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Skylar Crush
Jun 21, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind words! It is wonderful to hear that you had comfortable experience working with Skylar and Jeff. We are certainly lucky to have them as a part of our team and they will appreciate your generous review. If you have any additional questions about your new purchase, please do not hesitate to contact us. Thank you for doing business at Tafel Motors at we look forward to seeing you again for your first service!

June 18, 2014

Lexus GX 470 No Hassle, excellent service, never presured or even gently pursuaded to purchase. I priced similar SUV's within a 100 mile radius, checked trade-in a More

by tcat393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Kareem Dailey
Jun 19, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your feedback. We are happy to hear that you had a hassle free and excellent service experience when purchasing your new vehicle at Tafel! We understand the sometimes negative connotations when it comes to the car buying process, and at Tafel we strive to give our customers an experience that is like no other. No matter what type of vehicle you are looking for, at Tafel Motors, we continually work to exceed the expectation. If there is anything else you may need, please do not hesitate to contact us. Thank you for doing business with us and we hope to see you again in the future!

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