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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

June 16, 2014

ML 350 Purchase I was looking at a BMW X3 and I told the salesman that I would not buy until I gave Eric Torsch the opportunity to show me a Mercedes SUV. When I got More

by SherrillSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Jun 16, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your continued business with us! We are thrilled to hear that you have purchased four Mercedes from Eric at Tafel Motors and that this last visit you were able to find another addition that you are excited about. We are lucky to have Eric Torsch as a part of our staff and he will certainly appreciate your generous words and recommendations. While there are other luxury brands and dealerships out there, at Tafel, we truly pride ourselves on delivering nothing but the best to our clients. Thank you for taking the time to leave us this review. We look forward to seeing you for your first service!

June 13, 2014

Sales Experience This is to advise you of my sales experience with Tafel Motors/ Jeff Hovious. Jeff, was very knowledgeable and helpful. This was a very transparent, q More

by Cindykelseypayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jun 14, 2014 -

Mercedes-Benz of Louisville responded

Thank you for leaving us your feedback regarding your experience with Mr. Jeff Hovious and Tafel Motors! We are thrilled to hear that Jeff was knowledgeable and helpful, and that you were able to purchase your vehicle in a quick and painless transaction. Jeff is a valued member of our staff and he will appreciate your kind words. We understand that there are sometimes negative connotations when it comes to the car buying process, and we truly pride ourselves on giving our clients an experience that is like no other. Thank you for choosing to do business with us. We look forward to seeing you again in a few months!

June 10, 2014

Awesome Experience Tafel got it right. From the initial online contact through driving off the lot, my experience with Tafel has been nothing but awesome. Tafel's sales More

by Klothan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Jun 12, 2014 -

Mercedes-Benz of Louisville responded

"Nothing but awesome" is what we like to hear! Thank you for taking the time to leave us your feedback. At Tafel, we strive to give our customers a one of a kind experience that exceeds the expectation, and with Kareem's help, it looks like we were able to accomplish our goal. Kareem is a valued member of our team and he will certainly appreciate this kind review. Thank you for visiting us and we look forward to seeing you again in the future!

June 09, 2014

car lease through brad blackburn. Tthe previous lease milage was used up and we came in not knowing which route we would take. Brad was very helpful in showing the advantage of star More

by cbryant1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Jun 09, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us you feedback regarding your time with Brad Blackburn and Tafel Motors. Brad will certainly appreciate your kind words as we are lucky to have him as a part of our team. It's great to hear that Brad was able to help you with your new lease on your new vehicle. If there is anything else we can do for you, please do not hesitate to contact us. Thank you for doing business with us and we look forward to seeing you for your first service!

June 06, 2014

Good people to deal with. I have been a loyal Mercedes customer for over thirty years. I have bought four Mercedes from Tafel since 2004. I was considering a GL class to repl More

by thesteri94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, David McNulty
June 05, 2014

Tafel Motor Company Working with Kareem was a pleasure from the very first contact to the end. He was able to read what is the best way of communicating with me, what I d More

by neselak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
Jun 10, 2014 -

Mercedes-Benz of Louisville responded

Good communication is key! Thank you for taking the time to leave us this kind review, as Kareem will certainly appreciate your generous words. We are so thrilled to hear about your experience with Kareem and Tafel Motors. We truly strive to accommodate our client's needs and to give them an experience that is like no other. It is wonderful to hear that Kareem helped us achieve our goal. If there is anything else you may need, please do not hesitate to contact us. Thank you for your business, and we hope to see you in the future!

June 05, 2014

2014 Mercedes 250 GLK Bluetec purchase When I found out that my salesperson at Tafel was no longer with them, I called Jeff Hovious...I had observed him interacting with other customers whi More

by arctic997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jun 09, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear about your experience with Jeff Hovious! Even though your previous sales person is no longer at Tafel, we want to thank you for continuing your business with us and for leaving this kind review. We are certainly lucky to have Jeff as a part of our staff and he will appreciate your positive feedback. At Tafel Motors, we pride ourselves on giving our clients a pleasant experience that is free from any pressure. If you have any questions about your new GLK, please do not hesitate to contact us. We look forward to seeing you again in the future!

June 04, 2014

Latest experience with Tafel motors I have been a client of tafel motors for almost 3 years now. I have dealt with Todd Cherry on multiple occassions and have always found him very helpf More

by masimshoaib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cherry
Jun 04, 2014 -

Mercedes-Benz of Louisville responded

It is great to hear that you have been working with Tafel Motors and Todd Cherry for the past three years! Thank you for taking the time to leave us your feedback. Todd is a valued member of our staff and he will certainly appreciate your kind words. If there is anything else we can do for you, please do not hesitate to contact us. We hope to see you again in the future!

June 01, 2014

Awesome Sales Experience To Whom It May Concern; I am so happy that I have the opportunity to share my personal experience in buying my latest Mercedes via this survey. I hav More

by LeaAnnStiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Jun 03, 2014 -

Mercedes-Benz of Louisville responded

Mrs. Stiller, Thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that for the last 18 years, Mr. Eric Torsch has provided you with an experience that has exceeded your expectations and has led to your continued business with Tafel Motors. Eric is certainly a valued member of our team and he will appreciate your kind words. Thank you again for your business. We look forward to seeing you in the future!

May 28, 2014

One of the best car buying experiences I have ever had Tafel is very highly rated in my book. They made buying my new 2014 Smart car a breeze. My sales rep David was very friendly, and got me a great deal More

by rodneypowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 28, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your kind words and comments regarding your experience with Mr. David McNulty. We are thrilled to hear purchasing your 2014 smart car was a breeze! At Tafel, we truly value our client's time and want to give them nothing but the best in every aspect of their time with us. If there is anything else we can assist you with, please do not hesitate to contact us. Enjoy your new smart car!

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