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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

May 28, 2014

excellent salesman We purchased a 2014 GL550. This was the 5th car we purchased from tafel motors in the last 3 years, each time we were assisted by david mcNulty, He ha More

by ronda1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 31, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us this great review! We are thrilled to hear that this was your 5th vehicle from Tafel and that each time you were able to work with Mr. David McNulty. He is a valued member of our team and he will certainly appreciate your kind words and recommendations. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your new GL550!

May 27, 2014

Car purchase David was very helpful in securing a CLA for me to drive, as the dealership had none in inventory. His follow through and communication were excellent More

by Lmcbankson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 27, 2014 -

Mercedes-Benz of Louisville responded

We certainly appreciate this wonderful feedback, Lynda! Thank you for taking the time to share you experience regarding Tafel Motors and Mr. David McNulty. We are thrilled to hear that David was helpful and friendly when assisting you in the search for your perfect vehicle. He is a valued member of our staff and he will be appreciative of your generous words and recommendations. If you have any other questions or concerns, please do not hesitate to contact us. We look forward to seeing you again in the future!

May 26, 2014

Purchased New E350 We found this to be the most pleasurable buying experience buying a new car that we have ever had. Wyndall was so very helpful in explaining everythin More

by valmtaylor54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Wyndall Smith
May 27, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you had the most pleasurable experience buying a new car with us! At Tafel Motors, we take pride in giving our customers a five star experience that is free from any pressure or stress. It is also wonderful to hear you were well taken care of by Wyndall Smith and Jeff Jackson. We are lucky to have them as a part of our team and they will certainly appreciate your kind words and recommendations. Thank you for taking the time to leave us this kind review. We look forward to seeing you again soon for your first service appointment!

May 25, 2014

2012 e350 purchase The recent experience I had at Tafel Motors was very good. I have bought 8 cars now from Tafel and this was the best experience. Wynalll Smith was ex More

by mjsdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
May 27, 2014 -

Mercedes-Benz of Louisville responded

Thank you for your continued business with us! It is wonderful to hear that you have previously purchased 8 cars from us and that you recently had a great experience with sales consultant, Wyndall Smith. He is certainly a valued member of our team and he will appreciate this kind review. If there is anything else we can do for you, please do not hesitate to contact us. Enjoy your new vehicle!

May 24, 2014

I love Mercedes-Benz I did enjoy being at Open Haus Event. Wyndall Smith was my sales consultant, whom was professional, pleasant talking with. I felt confident and please More

by elmirka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndall Smith
May 24, 2014 -

Mercedes-Benz of Louisville responded

We are thrilled to hear that you enjoyed our Open Haus Event! Thank you for taking the time to leave us your comments and feedback regarding your experience with Mr. Wyndall Smith. He is a valued member of our team and will appreciate your generous words. It is wonderful to hear that you felt confident when purchasing your C-Class, as it is our goal to make sure our clients are getting exactly what they are looking for in a new vehicle. If you find yourself having any further questions, please do not hesitate to contact us. Thank you for your business and we look forward to seeing you again in the future!

May 23, 2014

Jeff Hovious at Tafel....Good Experience Jeff Tovious is consummate professional. Friendly and knowledgeable in supporting the purchasing decision for a new car. I would recommend Jeff and More

by RCJohnson7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeffrey S Hovious
May 24, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your positive comments regarding your experience with Jeff. We are lucky to have him as a part of our team and he will certainly appreciate your kind words and recommendations. If there is anything else we can do for you, please do not hesitate to contact us. Thank you for doing business with us and we look forward to seeing you soon for your first service!

May 23, 2014

Always helpful We have purchased from Kareem before and came looking to order a new vehicle. He searched nationwide to see if there was one out there with the option More

by Doedde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
May 24, 2014 -

Mercedes-Benz of Louisville responded

We are glad to hear that Kareem was able to help you search for the perfect vehicle, even though you may not have found it just yet! At Tafel, we take pride in making sure our customers are getting exactly what they are looking for in a new vehicle, and we will certainly do everything we can to make sure we exceed your expectations! Thank you for taking the time to leave us your feedback. We truly appreciate your business and we hope to see you again soon to finalize!

May 23, 2014

Easy and Helpful David was friendly and helpful- making the experience easy for us. We felt supported but never pressured. I would recommend Tafel and David to anyone. More

by gabriel138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 24, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your positive feedback regarding your experience with Mr. David McNulty! He will certainly appreciate your kind words and recommendations. It is wonderful to hear that you felt supported when making your purchase with us. We understand that the car buying process can have negative connotations; however, we pride ourselves on giving customers nothing but the best in every aspect of their time with us. Thank you for choosing to do business with us! We look forward to seeing you again in the future!

May 20, 2014

Yet another great experience This marks the second great experience bringing home a new car from Tafel Motors Mercedes-Benz. My husband and I were curious about moving from our C3 More

by VCT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
May 20, 2014 -

Mercedes-Benz of Louisville responded

It is wonderful to hear that this is your second great experience bringing home a new vehicle from Tafel Motors! Thank you for taking the time to leave us this great review. David McNulty is a valued member of our team and he will certainly appreciate your kind words. It is also wonderful to hear that you have had a great experience with our service department on your last two vehicles. Thank you for doing business with us, and we look forward to seeing you again for your new vehicle's first service!

May 18, 2014

It's gonna [sic] happen. We were this close (hold thumb and index finger apart with 1/32" gap) to purchasing a car for my wife. Maybe it happened too fast and maybe it was be More

by lovetoflyfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kareem Dailey
May 19, 2014 -

Mercedes-Benz of Louisville responded

Thank you for considering Tafel Motors for your next vehicle! We understand that there are many options and choices when it comes to purchasing a new car, but we are also thrilled that you will be returning to Tafel for your future purchase. Thank you for leaving us your feedback, and we look forward to seeing you soon!

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