Mercedes-Benz of Louisville

An enjoyable experience! Who knew buying a car could actually be enjoyable!?! It was at Tafel Motors. Looking forward to a long relationship. Their great reputation is well-de Who knew buying a car could actually be enjoyable!?! It was at Tafel Motors. Looking forward to a long relationship. Their great reputation is well-deserved. More

Poor service and customer treatment This place never answers the phone and when they do they don't know what they are doing. They'll agree to something and think you've made a deal and t This place never answers the phone and when they do they don't know what they are doing. They'll agree to something and think you've made a deal and then sell it from under you. Poor communication and terrible customer service. More

Yea not so good. bad customer retention tactics. no great service at all. would go to the next best high end dealer in town. place seems to be ran missing on all cylin bad customer retention tactics. no great service at all. would go to the next best high end dealer in town. place seems to be ran missing on all cylinders. needs a big turn around. More

Sales experience Great experience. Eric and Evan were terrific! Dealing with Eric is always professional and informative. Evan did a great job with a thorough new car Great experience. Eric and Evan were terrific! Dealing with Eric is always professional and informative. Evan did a great job with a thorough new car intr and going over all the new electronics. More

Car buying experience at Tafel Motors Everything was handled in a friendly and professional manner. Jeff and Dana worked overtime to help us complete the transaction. We are enjoying our Everything was handled in a friendly and professional manner. Jeff and Dana worked overtime to help us complete the transaction. We are enjoying our new car. More

Excellent experience Salesperson was knowledgeable, attentive,and good listener. She answer all questions. We appreciate her not being pushy. She offer different options Salesperson was knowledgeable, attentive,and good listener. She answer all questions. We appreciate her not being pushy. She offer different options which was very helpful. My husband and I was impressed that she followed up and followed through in an appropriate time period. More

Best Car Buying Experience Ever This was the most painless automobile purchase I have ever made. I never felt rushed or pressured. Jeff Hovious was nothing but professional and helpf This was the most painless automobile purchase I have ever made. I never felt rushed or pressured. Jeff Hovious was nothing but professional and helpful. I appreciate everyone at Tafel Motors who made this such a pleasant experience. More

I feel to be in the best of hands This is my 5th Mercedes-Benz car from Tafel Motors. I like to express my appreciation for the trustworthy handling of my purchase. It is a pleasure This is my 5th Mercedes-Benz car from Tafel Motors. I like to express my appreciation for the trustworthy handling of my purchase. It is a pleasure to do business with the entire staff of Eric Torsch, a very Gentle Gentleman. Thanks! Michael More

review of my sales consultant and Tafel motors of Louisville I purchased my 2016 mercedes-benz at Tafel Motors of Louisville, Ky. First of all, I would rate my sales consultant at Tafel, Brad Blackburn, as excel I purchased my 2016 mercedes-benz at Tafel Motors of Louisville, Ky. First of all, I would rate my sales consultant at Tafel, Brad Blackburn, as excellent; he would receive all 10s' on a performance evaluation. Secondly, the staff a Tafel were excellent in their assistance and treatment of me. This is a very fine dealership, and I would highly recommend it and also sales consultant, Brad Blackburn. More

Excellent! I was fortunate to work with Tony Poignard who helped me purchase a Lincoln MKX. It was a most pleasant experience as I had not purchased a personal I was fortunate to work with Tony Poignard who helped me purchase a Lincoln MKX. It was a most pleasant experience as I had not purchased a personal vehicle in 16 years! Kudos to Tafel for maintaining a lovely showroom, and employing a most friendly and professional staff. Sharle Chiles More