Mercedes-Benz of Louisville

We just leased a 2014 E350 Cab for our Florida home. Originally we spoke to Eric Torsch regarding the possibility of acquiring a 2013 used E350 Cab. After Eric researched the vehicle, which was located Originally we spoke to Eric Torsch regarding the possibility of acquiring a 2013 used E350 Cab. After Eric researched the vehicle, which was located in Summerville NJ, and checked on the status of our current E550, together we determined it was in our best interest to acquire the new vehicle. As has been the case for 20+ years, and many, many new vehicles ranging in prices from $40,000 to $325,000, Tafel in General, and Eric in particular were beyond reproach in their handling of our interests. It isn't often (actually never) I will take the time to fill out something such as this review, but these guys are extraordinarily skilled and knowledgeable in their handling of Mercedes Benz purchases, maintenance, and automobile issues. Every dealership owner across America should take the time to visit Tafel and observe their operations from the time you walk through the front door. They simply make you feel important. Don Cook More

I would like to take the opportunity to thank Josh Reid for a wonderful sales experience. I went to the dealership in October 2013 to inquire on the new CLA 250 Sedan. This was my first time ever consideri for a wonderful sales experience. I went to the dealership in October 2013 to inquire on the new CLA 250 Sedan. This was my first time ever considering purchasing a Mercedes. Josh provided great knowledge on the CLA as well as other models. He was very courteous and never once felt any sales pressure from him. After careful consideration and comparisons to other brands, I went back to test drive the CLA and felt it to be a great fit for me. I decided to build one in order to receive the options that best suited my needs. Throughout the whole process, Josh stayed in contact and provided continuous updates on my vehicle. After the vehicle arrived, he worked hard preparing all the paperwork to reduce my time at the dealership as I am in the middle of a heavy work period. He provided a thorough overview on all the features and options of the car. I have had the vehicle for 2 weeks and absolutely love it. I could not have asked for a better experience and would recommend Josh and Tafel to anyone considering a Mercedes purchase. Thank You, Gary Smith More

I've purchased several cars over the years and I can say without reservation that this is the first time I have not felt like I was taken advantage of. Thanks Brad, Abel, and Jeff for making my 50th bi say without reservation that this is the first time I have not felt like I was taken advantage of. Thanks Brad, Abel, and Jeff for making my 50th birthday wish become a reality. You guys were great! More

Skylar Crush was my sales representative, and I couldn't have asked for a more knowledgeable, professional, friendly salesperson. My overall experience of buying my new Mercedes Benz was very smoo couldn't have asked for a more knowledgeable, professional, friendly salesperson. My overall experience of buying my new Mercedes Benz was very smooth, thanks to Skylar. He goes way above and beyond to help the customer find the right vehicle to fit their needs! Everyone was friendly when I walked in the door. My overall experience at Tafel was excellent, and I would highly recommend my friends to go to Tafel, and ask for Skylar, if they are searching for a Mercedes. Thanks again, for the expertise knowledge of Skylar Crush!! Sincerely, Amy K. Hamm More

We had a great experience with David McNulty and I would recommend him to family and friends interested in purchasing a vehicle. By the way I love the 4-matic and have had the opportunity to test it severa recommend him to family and friends interested in purchasing a vehicle. By the way I love the 4-matic and have had the opportunity to test it several times. I feel so much safer. Thanks to everyone. More

This is the third diesel Mercedes we've purchased from Tafel including the 2006 CDI and I guess it's gotten better with each purchase. I can say, without a doubt, this experience could not have been from Tafel including the 2006 CDI and I guess it's gotten better with each purchase. I can say, without a doubt, this experience could not have been better. The poor guys - David and Abel - had a rough way to go with me :-)) but they were extremely patient, and I definitely am satisfied with the deal. Tafel Motors has improved tremendously and I'm really known on a personal basis. Other employees in the showroom were courteous and friendly, but seemed to know I already had a salesperson so they did not interfere. When I actually purchased the vehicle, David was dealing with the purchase of another vehicle with an individual but he handled the transaction with the greatest of ease. What else can I say. I'm just really happy with the service I received, the fairness in the whole process AND my ML350!!! More

JOSH REID has been our sales agent from the first day I walked into the dealership. It is because of his excellent work and time he spent with us that we purchased our first Mercedes-Benz and in fact beca walked into the dealership. It is because of his excellent work and time he spent with us that we purchased our first Mercedes-Benz and in fact because of our confidence in him that we will soon purchase a second Mercedes-Benz ONLY from him Throughout the process he was professional ,friendly,informative and helpful in every way. There was no sense of pressure urgency or bad attitude whenever we dealt with hi. He was always able to meet us and answer all our questions on the vehicle, the financing process as well as in selecting the right vehicle for us. Prior to searching for a new vehicle we did not truly consider a Merceds-Bwenz BUT because of JOSH REID and his First Class treatment and knowledge we decided not only to buy such a vehicle BUT purchase ONLY if he was our Sales agent. He must be commended for his outstanding job in taking care of us not only in assisting us in purchasing the vehicle but has been superb in after sales assistance information and help learning the ins and out of this complex vehicle. His boss ,the owner of the dealership Mr Taefel as wellas Mercedes-Benz should be aware of the awesome Professionalism and talents he possesses and should be praised reconized and awarded both in Pofessional achievement but also financially for the great service he has provided us and to past and certainly future customers. With no hesiatation I say we will ONLY buy from JOSH REID DR.KAMAL NIGAM MY MD@HOME LOUISVILLE,KY 502-938-1799 More

Eric is a real professional. He doesn't miss any details, small or large. He makes sure we are happy and that the car we purchased is completely programmed for us before we even leave the lot. His details, small or large. He makes sure we are happy and that the car we purchased is completely programmed for us before we even leave the lot. His commitment never ends when the customer drives away either. As a repeat customer, I assure you he makes sure the service provided throughout your ownership meets the commitment he made when he sold the car to you. He is a real jewel! More

I had a great experience at Tofel Motors and the people I met were very nice. Great price and great experience.. What more can you ask for? I would recommend them to anyone looking for a car. met were very nice. Great price and great experience.. What more can you ask for? I would recommend them to anyone looking for a car. More

This was our third deal by Todd Cherry and Tafel Motors. Quite frankly, the level of service and overall excellence is what separates Tafel from other dealers. We have no reason to consider using other bra Quite frankly, the level of service and overall excellence is what separates Tafel from other dealers. We have no reason to consider using other brands or dealerships. Todd Cherry and Coleman Casey are outstanding. I highly recommend both of them and Tafel Motors. More