Mercedes-Benz of Louisville

Finally a great service, what a difference a service coordinator makes. Terri, controlled the entire process, called me when there was a question, and finished on time as promised. Wonderful experienc coordinator makes. Terri, controlled the entire process, called me when there was a question, and finished on time as promised. Wonderful experience. As always my salesman, Todd Cherry, made sure to look me up just to stay in touch. More

I'm a first time Tafel customer and Mercedes owner, thanks mostly to Wyndall Smith. He was very helpful and outgoing with test driving various vehicles, and he kept looking until we found exactly what thanks mostly to Wyndall Smith. He was very helpful and outgoing with test driving various vehicles, and he kept looking until we found exactly what I wanted. I'm happy with the dealership experience, my sales consultant Wyndall Smith, and am very happy with my E350. More

David was great. Knew every question I asked. Helped go the extra mile by looking for a vehicle that would really suit me. I decided to not even shop around for another lease deal after meeting him. Will the extra mile by looking for a vehicle that would really suit me. I decided to not even shop around for another lease deal after meeting him. Will definitely work with him again in 27 months when my lease deal is up! More

Totally unsatisfied! Told no car to support. Don't know what the problem is. Ask are you going to sleep in the dealership tonight? Not the first instance. Previous visit car wash ripped off vent visor know what the problem is. Ask are you going to sleep in the dealership tonight? Not the first instance. Previous visit car wash ripped off vent visor tafel charged me more than the item cost to glue tomy vehicle. Totally unprofessional. More

Jeff Hovias was an exceptional sales person and person. I love the personal attention I got and still get from both Jeff and Tafel Motors. I also might add that I love, love my Mercedes C300!!!!!!! love the personal attention I got and still get from both Jeff and Tafel Motors. I also might add that I love, love my Mercedes C300!!!!!!! More

I was recommended to Tafel Motors by Steve Kiper. I was met at Tafel Motors by Wyndall Smith. He was very courteous and did not pressure me in anyway. He was helpful and very informative about what I wan met at Tafel Motors by Wyndall Smith. He was very courteous and did not pressure me in anyway. He was helpful and very informative about what I wanted. He answered all my questions about the new GLK and help me decide on the vehicle best for my needs. Wyndall even came to my house after I bought the vehicle and programmed my garage door opener. Tafel Motors is a great place and the people are all wonderful to work with. More

We called and talked to Wyndall Smith. Because we were driving 2 hours we made an appointment to meet with him. Wyndall was waiting for us and patiently showed us the different models and colors. This is driving 2 hours we made an appointment to meet with him. Wyndall was waiting for us and patiently showed us the different models and colors. This is our first Mercedes and Wyndall answered all our questions and explained the options. We ordered our car exactly as we wanted it. Wyndall kept in touch with us on production progress. When we came to take delivery of our car he took as much time as we needed to explain all the features. He has called after delivery to make sure we were happy and to see if we had any questions. We are very pleased with him and the whole dealership. The car was perfectly detailed on delivery. More

Mr. McNulty sold my husband his first Mercedes Benz a year or so ago, so when it was time for me to get a new car, Mr. McNulty sold us a beautiful GLK and I named him "Skippy" because it was sporty and f year or so ago, so when it was time for me to get a new car, Mr. McNulty sold us a beautiful GLK and I named him "Skippy" because it was sporty and fun. Unfortunately, I had abdominal surgery and have been very sore and in pain for a long time, and the GLK was too bumpy and rough riding for me. Mr. McNulty helped us find the perfect M series vehicle and also was very helpful with the trade in. I am so very very happy with my "new" smoother ride and so grateful to him for helping us to make this trade possible. He is very likeable, trustworthy, and friendly. When it is time to purchase a new car, we will come to David McNulty first because we trust him so much, and we consider him a friend. More

Charles Bleuel has provided us outstanding customer service over the course of several years. Earlier this year, we purchased a 2013 GLK. He is very attentive, knowledgeable and honest. I highly rec service over the course of several years. Earlier this year, we purchased a 2013 GLK. He is very attentive, knowledgeable and honest. I highly recommend Charles -- in fact, I have and will continue to do so. More

Mr. McNulty was very professional and was very thorough. He did not pressure you. Don't know anyone that knows a product as much as he did. He did not pressure you. Don't know anyone that knows a product as much as he did. More