
Mercedes-Benz of Louisville
Louisville, KY
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Eric Torsch and Jeff Jackson were both awesome. I have bought a car from Eric Torsch in past and he was the perfect sales person. Never pushy and so easy to deal with. He is so informative about the cars bought a car from Eric Torsch in past and he was the perfect sales person. Never pushy and so easy to deal with. He is so informative about the cars and with deals. I would give the most excellent score. I have referred clients to him in past. Jeff Jackson was awesome as well. This was the first time I have dealt with him. He went above and beyond to help me with my deal. I have never dealt with a person in financing that was so friendly and helpful. I would also give him and excellent score. More
This was my first new car experience, although I intended to buy a used vehicle when I went to Tafel. Wyndall Smith did an outstanding job. I know I was not the ideal customer. I kept switching gears, yet to buy a used vehicle when I went to Tafel. Wyndall Smith did an outstanding job. I know I was not the ideal customer. I kept switching gears, yet Wyndall never faltered. He was the most patient salesperson I've ever dealt with. He worked tirelessly over several days before we finally closed the deal. I would highly recommend him to anyone who is in the market for a car. I love my new C Class! Thank you, Wyndall, for making it possible. More
My family has purchased many cars from Tafel. Eric Torsch has always offered a wonderful sales experience. The professionals in service department were always timely and did a great job. Tafel emplo Torsch has always offered a wonderful sales experience. The professionals in service department were always timely and did a great job. Tafel employees are always accommodating and friendly. I do recommend to my friends to buy a car from Tafel More
Our experience with Tafel Motors was superior to that of other dealerships. The passion the sales assocaites have for the product they are selling (Mercedes-Benz) is obvious in the amount of time they spend other dealerships. The passion the sales assocaites have for the product they are selling (Mercedes-Benz) is obvious in the amount of time they spend with you sharing details of the brand. We were very impressed by the amount of time David (McNulty) spent with us, showing us how every aspect of the car functions and performs. We felt we knew exactly what we were buying and, more importantly, why we were buying it. Definitely our best dealership experience to date! More
I highly recommend Tafel and more specifically, Skylar Crush. He went above and beyond what most salespeople do to make the experience pleasant. Skylar is always at the other end of the phone if and when Crush. He went above and beyond what most salespeople do to make the experience pleasant. Skylar is always at the other end of the phone if and when i need him. Most sales people forget your name after the deal is done. Skylar understands the importance of service and the relationship. If you want a Mercedes...go see him. You will not be disappointed. Tafel, overall, is a great dealership. My only comment would be they need to work on slowing down a bit in the service department with new customers. They are always hurried and don't always make you feel like they care. Probably a function of understaffing rather than a lack of care. More
Wyndall was great, he helped us with everything we neded for the car and with our lending source. We will definately recommend him and Tafel in the future. for the car and with our lending source. We will definately recommend him and Tafel in the future. More
David was extremely friendly and knowledgable. He didn't pressure us one bit and made us feel completely comfortable. We were able to see the car we wanted, never felt rushed, and we were treated wo didn't pressure us one bit and made us feel completely comfortable. We were able to see the car we wanted, never felt rushed, and we were treated wonderfully. We will definitely be back to Tafel and would certainly recommend this dealership to others. More
At Tafel Motors you are king. Other dealerships try to pressure you into buying something you don't want. You didn't , I'm pleased with my purchase I'll see you again. Thank you. pressure you into buying something you don't want. You didn't , I'm pleased with my purchase I'll see you again. Thank you. More
Abel and Eric made the sale. We were just starting to look for a new Mercedes and have bought a couple of them in the past from another dealer but Abel and Eric did such a great job we bought from Tafel. look for a new Mercedes and have bought a couple of them in the past from another dealer but Abel and Eric did such a great job we bought from Tafel. More
I was very pleased with the professionalism and customer service of Skylar. In fact, everyone I met at Tafel maintained customer service and the customer experience as a core value. I was very pleased wit service of Skylar. In fact, everyone I met at Tafel maintained customer service and the customer experience as a core value. I was very pleased with their responsiveness throughout my process. I would recommend this dealership and Skylar to others. More