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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

August 27, 2013

At Tafel Motors you are king. Other dealerships try to pressure you into buying something you don't want. You didn't , I'm pleased with my purchase I'll see you again. Thank you. More

by David W.Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Jackson, Jeff Jackson
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Congratulations on your new Mercedes-Benz! We are glad you enjoyed your visit to Tafel Motor Company Mercedes-Benz. Enjoy your new vehicle, and let us know if you need anything. Make sure you visit our website for service coupons when the time comes. We thank you so much for allowing us to have the opportunity to earn your business, and we hope to serve you in the future!

August 27, 2013

I was very pleased with the professionalism and customer service of Skylar. In fact, everyone I met at Tafel maintained customer service and the customer experience as a core value. I was very pleased wit More

by bbrewermd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson, Skylar Crush
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We strive to excel in customer service here at Tafel Motor Company. We would like to extend our most sincere gratitude to you for taking the time to share your memorable experience! Skylar and Jeff will appreciate your kind words, and we are pleased they provided you with such an amazing customer service experience!

August 27, 2013

Abel and Eric made the sale. We were just starting to look for a new Mercedes and have bought a couple of them in the past from another dealer but Abel and Eric did such a great job we bought from Tafel. More

by Sonia Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Abel Bogale, Eric Torsch
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We very much appreciate your business, and we thank you for allowing the opportunity to exceed your expectations when purchasing from Tafel Motor Company Mercedes-Benz! We are pleased that you have taken time out of your busy schedule to write such a kind review, and we hope you are enjoying your new vehicle!!

August 26, 2013

All I can say is I had the most impressive car purchasing experience of all time! A few words to describe Kareem. Prompt, efficient, attentive, courteous, knowledgeable, comforting, approachable, and those More

by Kimaiple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Bogale, Jeff Jackson, Kareem Dailey
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience! Kareem will appreciate your kind words, and we are pleased he was able to exceed your expectations!

August 26, 2013

This was our fifth transaction with Tafel Motor Company in two years and we are always extremely satisfied. Mr. David Mcnulty's customer service and attention to detail are to be commended. His in depth k More

by DeniseWells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for letting us know you had a great experience at Tafel Motor Company! We hope that you are enjoying your new Mercedes-Benz, and we appreciate the many opportunities to earn your business. Please feel free to contact us if you have any questions, and we look forward to working with you in the future! David will be very appreciative of your high recommendations!

August 26, 2013

I went to Tafel for a used Subaru, and I was very satisfied. It's been a great car. David was professional, helpful, and knowledgeable. He answered all of our questions and took the time to explain e More

by griswold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car!

August 26, 2013

I bought a car from Jeff and I was very pleased.It was very low pressure but very high quality service. He is an asset to Tafel Motors! More

by gconrad23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are humbled to hear that your experience with us was so positive! Mr. Jeff Hovious will be pleased to hear that you value his exceptional customer service as much as we also value him as part of our team here at Tafel. Enjoy your new Mercedes-Benz!

August 26, 2013

When we recently purchased a MB GL 450 from David McNulty we asked him to be on the lookout for A MB luxury sedan. After diligently searching for several months, he located a MB E350 that now sits In our More

by Texas88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and your kind review. We are pleased to hear that David McNulty was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

August 25, 2013

Over the years, my husband and I have purchased numerous vehicles from Eric Torsch at Tafel Motors. I handle the business details in our household. Eric has always has treated me with the upmost respect a More

by MAM863
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Aug 26, 2013 -

Mercedes-Benz of Louisville responded

On behalf of all of us here at Tafel Motors Mercedes-Benz, we thank you for taking the time to express your sales experience. Eric will be highly appreciative of your review, and it is a pleasure to hear of the exceptional above and beyond approach he took in delivering your vehicle to you, and while on his vacation…wow! It is our pleasure to provide you with the most satisfying customer service you deserve when purchasing a vehicle. We are very delighted to hear of your exceptional experience with our dealership and Eric Torsch, and we look forward to serving you and your family’s future automotive needs!

August 24, 2013

I had a no pressure used car experience with David Ross. He understood all the car's options and took the time to show me how they all worked. Excellent experience and a friendly dealership. More

by bcoyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 26, 2013 -

Mercedes-Benz of Louisville responded

We very much appreciate you taking the time to give us such a great review! David Ross will be very pleased to hear of how he made your experience at Tafel Motor Company enjoyable! We are also happy to hear of David’s impressive ability to provide you with such remarkable Mercedes-Benz product knowledge! We strive to assure our customer’s questions and concerns are answered in the most accurate way. Please let us know if you need any further assistance, and it is our pleasure to inform you of any information you may need in regards to what we believe to be “Nothing but the best”, when it comes to our Mercedes-Benz vehicles

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