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Mercedes-Benz of Louisville

Louisville, KY

4.7
924 Reviews

2520 Terra Crossing Blvd

Louisville, KY

40245

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Showing 924 reviews

August 24, 2013

When I walked in, instead of being pounced upon by the nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of More

by MWHAHN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey S Hovious
Jan 16, 2014 -

Mercedes-Benz of Louisville responded

Thank you for taking the time to leave us your great review! We are thrilled to hear that Jeff was able to help you in the process of purchasing your first car. At Tafel, we truly strive to give our customers an experience like no other, and we hope we were able to accomplish our goal. We hope you are enjoying your vehicle and we look forward to seeing you in the future!

August 22, 2013

As a woman, I have sometimes not been taken seriously by salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. More

by lsallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Sep 03, 2013 -

Mercedes-Benz of Louisville responded

We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to know that we have exceeded your expectations!

August 22, 2013

Eric and Dan certainly exceeded my expectations for a "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. More

by JGilliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Torsch
Aug 22, 2013 -

Mercedes-Benz of Louisville responded

Excelling in customer service is very important to our dealership. We would like to extend our most sincere gratitude to you for taking the time to share your experience. It is humbling to know that we provide your best car buying experience, and we hope to see you in the future! Eric and Dan will be pleased to hear of your kind review!

August 21, 2013

This is the fourth vehicle we have purchased from Tafel, 2 Volvos and 2 Mercedes. We were well satisfied each time with our salespersons. David Mcnulty was our salesperson this time and is a real credit to More

by diannegbrockman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your time and feedback! We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service, and it sounds like David McNulty was very successful in helping us to achieve our goal! Please do not hesitate to contact us with any questions or concerns you may have, and we appreciate your recommendations. Please let us know when your new vehicle is ready for the first service, and we hope you are having fun cruising around “Card Country” in your new sporty red Mercedes-Benz!

August 21, 2013

I had a great experience, Wyndell was very helpful and answered all if my questions and is great with follow up, I would definitely work wuth him again, Thank you, Lee Anne Franklin More

by lafranklin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyndell Smith, Wyndall Smith
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Thank you for letting us know you had a great experience at our dealership, and we hope that you are enjoying your new Mercedes-Benz. Please feel free to contact us if you have any questions about your vehicle, and thank you for giving us the opportunity to earn your business!

August 21, 2013

We had a great experience!! Everyone was so nice but Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first More

by Leishagosling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bleuel
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Thank you for your very kind review. We are delighted to hear that your experience with us was so positive! We are sure Charles Bleuel will be delighted to hear of your exceptional experience and review as your sales representative. Enjoy your new car!

August 21, 2013

Brad was a pleasure to work with. He is very friendly, knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying More

by Bella00
Price
Recommend Dealer
Yes
Employees Worked With
Brad Blackburn
Aug 21, 2013 -

Mercedes-Benz of Louisville responded

Congratulations on your vehicle, and thank you for sharing this great review with us! We are grateful for your kind words about our dealership, and it is our pleasure to assist you. When the time comes for service, give our service team a call. You will not be disappointed!

August 20, 2013

Great service, easy transaction. David was very helpful and did not pressure at all. Transaction was smooth and was out of financing in just a few short minutes. More

by whtbrd94
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Zoeller
Feb 06, 2014 -

Mercedes-Benz of Louisville responded

It is great to hear that your time at Tafel went smoothly! Thank you for taking the time to leave us your comments and feedback regarding your time with David. He will truly appreciate your kind words. At Tafel, we strive to exceed the expectation and we understand that your time is valuable. Thanks again for your business and we hope to see you again in the future!

August 20, 2013

This was an excellent car buying experience. Skylar was more than helpful and very knowledgable about the smart I eventually purchased. Everyone was friendly and attentive to my wife and myself. I would More

by Jhrobe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Crush
Aug 22, 2013 -

Mercedes-Benz of Louisville responded

Thank you for letting us know you had a great experience at our dealership, and we hope that you are enjoying your new smart vehicle. Please feel free to contact us if you have any questions about your vehicle, and thank you for giving us the opportunity to earn your business! We look forward to seeing you for any service needs!

August 20, 2013

I gave a great review for David Mcnulty because each visit and or inquiries I made in person or by phone conversation, he was exceptionally helpful and informative on all my questions and concerns as a More

by carr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David McNulty
Aug 22, 2013 -

Mercedes-Benz of Louisville responded

Congratulations on the ownership of your first Mercedes-Benz!! It is our pleasure, and we are glad you enjoyed your visit to Tafel Motor Company with David McNulty. He will appreciate your kind review, and all recommendations. Please be sure to visit our website for service coupons when the time comes, and do not hesitate to contact Tafel Motor Company with any questions you may have in regards to your Mercedes-Benz!

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