Mercedes-Benz of Louisville
Louisville, KY
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When I walked in, instead of being pounced upon by the nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of nearest person, I simply told the desk I was looking at a used car and they politely found someone. That person, Jeffery Hovious, took great care of me. as my first time buying a car I did not know what to expect but he made everything very easy. We went on a test drive and afterward, instead of pressuring me to buy on the spot, allowed me to easily go home and think about it. He even offered to let me take the car home to show to parents to see what they thought. When I came back the next day, I was ready to buy if the price was write. I told him what I was willing to spend, a number about $2000 less than the sticker price, and they matched it without trying to haggle. Everything went very smoothly and I would recommend this dealer to anyone. More
As a woman, I have sometimes not been taken seriously by salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. salespeople in car dealerships. I was very pleased that from the moment I arrived, Mr. Crush was interested in what I was looking for in a new car. He went to another lot to find a car in the color that I was interested in, and he spent a lot of time making sure I understood all of the features of the car. He let me compare the interiors of different vehicles. He answered all of my questions. He wants me to return to the dealership in a couple of weeks to review some of the technology. This was one of the best car buying experiences I have had. More
Eric and Dan certainly exceeded my expectations for a "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. "sales experience." Their care was genuine and it continued after the deal was completed. Very pleased. More
This is the fourth vehicle we have purchased from Tafel, 2 Volvos and 2 Mercedes. We were well satisfied each time with our salespersons. David Mcnulty was our salesperson this time and is a real credit to 2 Volvos and 2 Mercedes. We were well satisfied each time with our salespersons. David Mcnulty was our salesperson this time and is a real credit to your organization. He suggested we test drive a C250 which we had not considered in the past always looking at C300's. Since gas mileage is always a consideration his suggestion was very valuable. Last week we purchased a sporty red C250 which is a real hit here in "Card Country" and so far a real pleasure to drive. When we next purchase a new vehicle we hope David is still around as he was very persistent and patient with us. More
I had a great experience, Wyndell was very helpful and answered all if my questions and is great with follow up, I would definitely work wuth him again, Thank you, Lee Anne Franklin answered all if my questions and is great with follow up, I would definitely work wuth him again, Thank you, Lee Anne Franklin More
We had a great experience!! Everyone was so nice but Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first Charles (sales person) was wonderful and helped me find exactly what I wanted at my price. He is very responive and friendly. CHarles is the first car salesman that I have dealt with that was not pushy and I felt was working for me. More
Brad was a pleasure to work with. He is very friendly, knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying knowledgable, and very accommodating. It was definitely one of the best car buying experiences I've had. If you want a fun, low pressure car buying experience than you need to see Brad! More
Great service, easy transaction. David was very helpful and did not pressure at all. Transaction was smooth and was out of financing in just a few short minutes. and did not pressure at all. Transaction was smooth and was out of financing in just a few short minutes. More
This was an excellent car buying experience. Skylar was more than helpful and very knowledgable about the smart I eventually purchased. Everyone was friendly and attentive to my wife and myself. I would more than helpful and very knowledgable about the smart I eventually purchased. Everyone was friendly and attentive to my wife and myself. I would gladly recommend this dealership to others. More
I gave a great review for David Mcnulty because each visit and or inquiries I made in person or by phone conversation, he was exceptionally helpful and informative on all my questions and concerns as a visit and or inquiries I made in person or by phone conversation, he was exceptionally helpful and informative on all my questions and concerns as a first time Mercedes Benz buyer, as well as, explained in great detail the special leasing offered at Tafel Motors during the month of July which was my first obtion. However, after much thought and consideration, I decided to purchase instead. I would like to say that I am happy with my choice and feel reassured that I can call on David Mcnulty anytime. He is truly invaluable to Tafel Motors as their representative. I will gladly refer him to anyone of my friends, co workers and family members with sincere confidence. More












