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Mercedes-Benz of Louisville
Louisville, KY
927 Reviews
Welcome to Mercedes-Benz of Louisville, your Authorized Mercedes-Benz dealer serving the Greater Louisville and Southern Indiana area. Our commitment to exceptional service is evidenced as soon as you enter our showroom. Our 12-acre lot is home to more than 200 new vehicles plus the largest selection of pre-owned vehicles in the area. Our Service Department features modern service bays, as well as dedicated RV and Sprinter service bays, with some of the most technologically advanced equipment in the world. Step out of the ordinary and into luxury at Mercedes-Benz of Louisville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 927 reviews
August 21, 2013
This was an excellent car buying experience. Skylar was more than helpful and very knowledgable about the smart I eventually purchased. Everyone was friendly and attentive to my wife and myself. I would more than helpful and very knowledgable about the smart I eventually purchased. Everyone was friendly and attentive to my wife and myself. I would gladly recommend this dealership to others. More
by Jhrobe
Employees Worked With
Skylar Crush
August 20, 2013
I gave a great review for David Mcnulty because each visit and or inquiries I made in person or by phone conversation, he was exceptionally helpful and informative on all my questions and concerns as a visit and or inquiries I made in person or by phone conversation, he was exceptionally helpful and informative on all my questions and concerns as a first time Mercedes Benz buyer, as well as, explained in great detail the special leasing offered at Tafel Motors during the month of July which was my first obtion. However, after much thought and consideration, I decided to purchase instead. I would like to say that I am happy with my choice and feel reassured that I can call on David Mcnulty anytime. He is truly invaluable to Tafel Motors as their representative. I will gladly refer him to anyone of my friends, co workers and family members with sincere confidence. More
by carr1
Employees Worked With
David McNulty
August 20, 2013
Follow up on my interest in the car was excellent. If Skylar hadn't been so dogged, I might not have bought the car. I do feel that I didn't get the best price possible as I didn't dicker on the selling Skylar hadn't been so dogged, I might not have bought the car. I do feel that I didn't get the best price possible as I didn't dicker on the selling price, or what was given for my trade in More
by Chris030653
Employees Worked With
Skylar Crush
August 20, 2013
Great service, easy transaction. David was very helpful and did not pressure at all. Transaction was smooth and was out of financing in just a few short minutes. and did not pressure at all. Transaction was smooth and was out of financing in just a few short minutes. More
by whtbrd94
Employees Worked With
David Zoeller
August 20, 2013
My entire experience was an excellent one. From the time that I entered the dealership throughout the entire transaction, everyone was friendly and professional. Skylar did a very good job of asking questi that I entered the dealership throughout the entire transaction, everyone was friendly and professional. Skylar did a very good job of asking questions to determine what my particular needs were and then showed me the appropriate vehicles. He is very knowledgeable about the vehicles that he showed me. He was very professional on the test drive that we took and made sure that I was aware of all of the benefits of owning a Mercedes. The actual transaction of purchasing the vehicle was handled by Skylar and Abel. Abel was very amenable to finding a way to make the "deal" happen. In the end, I drove home in a vehicle that was exactly what I wanted and it was within the budget level that I had set for this expenditure. Great job, guys!!!!!!! More
by Dennyr
Employees Worked With
Abel Bogale, Jesse Upchurch, Skylar Crush
August 19, 2013
Skylar and Jesse did their job and in a "beyond expectations" way. They were each most professional, well informed, good communicators. Skylar was the star as my sales person. He listened to me expectations" way. They were each most professional, well informed, good communicators. Skylar was the star as my sales person. He listened to me well, answered my questions in a patient and understandable way. He was helpful but never over-bearing. He was personable without getting personal. He offered to meet with me, more than once, for an on-going education about driving my new car. I appreciate this. He appeared very sincere. Skylar is a pleasant, upbeat, bright person, a pleasure to purchase a car from him. I was happy to be back at Tafel's, having last purchased a Volvo about ten years ago. The whole staff was helpful and friendly. They appear to be a team, and relate well with one another. Hey, the free car wash and Starbuck's if a great offer! More
by bsqueenan
Employees Worked With
Barry Queenan, Jesse Upchurch, Skylar Crush
August 15, 2013
Eric is always great to deal with. I have purchased several MBZ's from him and always take my cars to Tafel for service. Even though I live in Evansville 100 miles away. Everyone is always great to wo several MBZ's from him and always take my cars to Tafel for service. Even though I live in Evansville 100 miles away. Everyone is always great to work with, very professional, knowledgeable, and concerned about my needs. Chester and Matt in service always take care of my as well as my dad with his ML. Eric always makes me great deals, ESP on new and hard to find models. Recommend Tafel sales and service 100%. More
by RealBrianBuxton
August 15, 2013
I would highly recommend Skyler Crush. I had tried numerous of times to price a vehicle from Tafel in the past, but, never felt comfortable with the sales staff. It wasn't until I met Skyler that I numerous of times to price a vehicle from Tafel in the past, but, never felt comfortable with the sales staff. It wasn't until I met Skyler that I decided to give Tafel another chance. Skyler worked hard to make me feel like a customer and made an unpleasant experience very pleasurable! As long as Skyler is employed at Tafel I will recommend him to all of my family - and friends looking for a new or used Mercedes Benz! Lastly, Skyler works hard towards getting you a fair deal and will go the extra mile to make you feel you're comfortable through-out the buying process! More
by Abraye
Employees Worked With
Skylar Crush
August 14, 2013
My wife and my daughter both bought Mercedes(s) from Skylar this year and he has been very professional, friendly and helpful. We had an issue with My daughter's financing which had me quite upset and S Skylar this year and he has been very professional, friendly and helpful. We had an issue with My daughter's financing which had me quite upset and Skylar went above and beyond the call of duty to help fix the problem. That type of service and response IS what I expect when I spend this kind of money on a Benz. And frankly, I received it. More
by bendel12
Employees Worked With
Bruce Neikirk, Skylar Crush
