Mercedes-Benz of Manchester

Micheal was very kind and courteous. I would recommend him again. Service is not inexpensive but he did deliver on schedule. him again. Service is not inexpensive but he did deliver on schedule. More

Service is the best always . They move you in and out on time and consistently time and consistently More

Excellent prompt service. Micheal my service advisor kept me up to date start to finish me up to date start to finish More

They got the work done within the promised timeframe and had good communication to let me know how the work was progressing. had good communication to let me know how the work was progressing. More

Very courteous and thorough, clean dealership. Mike and Steffany in service made the experience great. Steffany in service made the experience great. More

Very tricky people to make customers spend money when not needed. Highest quotes dealership.Not trust worthy. needed. Highest quotes dealership.Not trust worthy. More

Mercedes-Benz of Manchester is an outstanding dealership. I brought my recently purchased vehicle in for a state inspection, and my service advisor, Mike Smith, truly went above and beyond. The vehicle was m I brought my recently purchased vehicle in for a state inspection, and my service advisor, Mike Smith, truly went above and beyond. The vehicle was missing the front license plate bracket, and I needed it to get the new inspection sticker. Mike immediately went to work, getting the bracket from the parts department and helping to mount the front license plate to the vehicle. His problem solving skills, coupled with his hands on customer service, was amazing! Thank you Mike, your efforts were very much appreciated. More

Mercedes Benz of Manchester is 166 miles from my home. There are 55 Mercedes dealers that are closer. The quality of their repairs, concern for their customers and excellent communication is worth the tri There are 55 Mercedes dealers that are closer. The quality of their repairs, concern for their customers and excellent communication is worth the trip. I would like to thank Jon the service writer for his prompt service. I would particularly like to thank Jeff and Alvin for looking after my vehicle and doing all that is necessary to get me on the road again. More

A service representative caused distress and misunderstanding with an ignorant attitude. Her miscommunication and rudeness have left a negative impression. I really hope management will improv misunderstanding with an ignorant attitude. Her miscommunication and rudeness have left a negative impression. I really hope management will improve customer service. The reason I gave two stars is to thank the mechanics for getting the job done and to appreciate another nice, service representative who apologized on her behalf. More

Pleased with service. Better price than other Mercedes dealers in area but still very expensive. I’ll start looking for less expensive non dealer shop. dealers in area but still very expensive. I’ll start looking for less expensive non dealer shop. More