Mercedes-Benz of Manchester

Recall air bag Visiting from out of state, easy to get appointment via phone. Morning of appointment we were received by friendly assistant and service was performed Visiting from out of state, easy to get appointment via phone. Morning of appointment we were received by friendly assistant and service was performed rapidly. More

Above and beyond! Leasing a 2019 CL 250. They said they could make it work for me and they did! I was surprised at how little time it took. No hidden fees! I am so exc Leasing a 2019 CL 250. They said they could make it work for me and they did! I was surprised at how little time it took. No hidden fees! I am so excited to finally have a Mercedes Benz! More

Excellent Courteous, friendly service. The price paid was less than the estimate. Very reasonable price. Car was spottless after wash. I would highly recommend Courteous, friendly service. The price paid was less than the estimate. Very reasonable price. Car was spottless after wash. I would highly recommend their service department. More

First time buyer I can’t say enough about this dealership especially my sales professional, Kara, who was outstanding. No hidden fees, very transparent, and got me the I can’t say enough about this dealership especially my sales professional, Kara, who was outstanding. No hidden fees, very transparent, and got me the perfect car at a fair deal!!! I did not feel pressured at all. More

Scheduled maintenance Pleasant, helpful, efficient and service oriented summarizes my experience. Have been going there for years. I will return for my next service. Thank Pleasant, helpful, efficient and service oriented summarizes my experience. Have been going there for years. I will return for my next service. Thank you Steve More

Service is great there They don't push things on you, only recommend what may be needed and let you decide Love the free wash, I'm to lazy to do myself! L is great there They don't push things on you, only recommend what may be needed and let you decide Love the free wash, I'm to lazy to do myself! Lol More

Making the Most of a Difficult Situation Had been experiencing unexplainable issues with a 2011 M Class and was overdue for replacing a 1999 M Class; the team at Prime worked hard to try to d Had been experiencing unexplainable issues with a 2011 M Class and was overdue for replacing a 1999 M Class; the team at Prime worked hard to try to diagnose the issue for many weeks and upon sensing our frustration helped ensure we could get strong trade-in values for each and bent over backwards to make a new car buying experience as comfortable as possible after months of headaches. Chuck and his team do a phenomenal job and are truly kind and accommodating - Laura (sales) was delightful and Tom (finance) was incredibly helpful and kind. Very solid buying experience and white glove service throughout the process. More

Service A Friendly ppl so welcoming and don’t let you wait for long to get you going ! Great follow up and helped with a ride back and forth. Overall I recomme Friendly ppl so welcoming and don’t let you wait for long to get you going ! Great follow up and helped with a ride back and forth. Overall I recommend this dealership. More

Great service Great service, Matthew was very professional Car serviced same day I was offered a rental, cleaned car before it was handed to me I greatly app Great service, Matthew was very professional Car serviced same day I was offered a rental, cleaned car before it was handed to me I greatly appreciate it More

Everything done As usual Prime does not let me down they make me feel like family and I am s proud that that care for my vehicle. Stephanie L is efficient and treats As usual Prime does not let me down they make me feel like family and I am s proud that that care for my vehicle. Stephanie L is efficient and treats me like I’m her only customer I love the manner in which she and others service mw More