Mercedes-Benz of Manchester

Very thorough The sales consultant Ms.Duffy was extremely thorough explaining all the fine details of the GLA 250 we purchased. She was knowledgeable in all the fea The sales consultant Ms.Duffy was extremely thorough explaining all the fine details of the GLA 250 we purchased. She was knowledgeable in all the features and safety details of the car. She was respectful of our budget and the different options that were important to us. This was one of our best experiences purchasing a car! More

good friendly service, expensive My “local”(80mi) dealer. Friendly and relatively efficient service; good waiting area. As to expected, expensive but they did send a discount coupon. My “local”(80mi) dealer. Friendly and relatively efficient service; good waiting area. As to expected, expensive but they did send a discount coupon. Glad it is only required every 20k, More

Service I called to arrange for service. The service was scheduled promptly and efficiently and friendly. After I arrived I was taken care of promptly. Every I called to arrange for service. The service was scheduled promptly and efficiently and friendly. After I arrived I was taken care of promptly. Everything came out well. More

Oil change Very good communication and sevice very efficient Always a pleasure to work with Mercedes of Manchester Also nice they can give you if asked a lon Very good communication and sevice very efficient Always a pleasure to work with Mercedes of Manchester Also nice they can give you if asked a loner fir the day More

Great service - even without having a scheduled appointment I showed up without an appointment looking for same day annual inspection. I was treated with red carpet friendly service by every person on staff. I showed up without an appointment looking for same day annual inspection. I was treated with red carpet friendly service by every person on staff. The car was not only inspected, but also washed and vacuumed, and even on pickup, they offered bottled water to go. Thank you for the fantastic friendly customer service. More

Job well done and treated like royalty We had a few things fixed and routine service today. We went Kate to pick car up and everyone smiled and said hi but not in a let me sell you somethin We had a few things fixed and routine service today. We went Kate to pick car up and everyone smiled and said hi but not in a let me sell you something way just sincere. Cashier helped us find our car.Service and parts director Jadon was walking by and heard us ask a question about an estimate we were looking for on his way out and stopped and researched it for us. He then stopped me as he was leaving to ask me questions about the car I was driving. Nice nice people who kept me up to date all day and then checked us out just before closing after 7 PM as if it was the beginning of the day. Love these people. More

Great Experience Minimum fuss and maximum ease. Picked up a loaner and on my way. Kept apprised of progress throughout the day. Ready before planned time. Cleaned up a Minimum fuss and maximum ease. Picked up a loaner and on my way. Kept apprised of progress throughout the day. Ready before planned time. Cleaned up and looking beautiful. More

It was a wonderful experience Cavan made it easy and stress free. I paid attention to my needs and wants. I would work with him again. I worked with someone from service bu Cavan made it easy and stress free. I paid attention to my needs and wants. I would work with him again. I worked with someone from service but can’t remember his name, he was wonderful also. I think it was Adam. More

Great customer service staff I would like to see more attention to the inside of the car when cleaning. My car is pretty clean but I would like it wiped down. Maybe asking too m I would like to see more attention to the inside of the car when cleaning. My car is pretty clean but I would like it wiped down. Maybe asking too much? More

Recent service I came in for my first service at this dealership and had a great experience. Excellent service, personal attention, and a very friendly environment. I came in for my first service at this dealership and had a great experience. Excellent service, personal attention, and a very friendly environment. Rosie and her team, including Michael Kramer, very attentive and professional. More