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Mercedes-Benz of Marin

San Rafael, CA

4.8
396 Reviews

540 Francisco Blvd W

San Rafael, CA

94901

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396 Reviews of Mercedes-Benz of Marin

August 18, 2024

Everyone we worked with at Mercedes-Benz of Marin starting with the Service Director, Vincent Vandell on down was professional, courteous and responsive. We appreciated the loaner car and the offer More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vandell
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Jane, we're delighted to hear that Vincent and the team at Mercedes-Benz of Marin provided such professional and courteous service. Thank you for sharing your positive experience with us!

August 18, 2024

Great service. Responsive and friendly. Helped fix a few issues with my car quickly and picked me up. More

by Jill.ostrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for the kind words! We're glad to hear our team at Mercedes-Benz of Marin provided responsive and friendly service. Safe travels, and we're here if you need anything else!

August 18, 2024

Eliseo is very professional and easy to deal with. He gets the job done with little hassle and prfedsionalism More

by Leshostak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for the positive feedback! We're glad to hear Eliseo provided a professional and hassle-free experience at Mercedes-Benz of Marin. We appreciate your support!

August 18, 2024

Always have a good experience here. People are friendly trust they know what they are doing!! Look forward to the coffee while waiting! More

by Khannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Khannah, we're delighted to hear you always have a good experience with us at Mercedes-Benz of Marin. Enjoy the coffee on your next visit!

August 17, 2024

Highly professional service with attention to providing clear information regarding service needs of the vehicle. Our service advisor, Eliseo, ensured a timely and positive service experience for us. More

by higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Thank you for sharing your positive experience! We're delighted to hear that Eliseo and the team at Mercedes-Benz of Marin provided clear information and timely service. We appreciate your support!

August 17, 2024

Excellent service dept. Had a complete replacement of brakes, rotors and pads and tires. All done on time, on budget. With a loaner . 5 Stars for sure. I’m very satisfied w More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

Ray, we're delighted to hear that you had a great experience with our service department at Mercedes-Benz of Marin. Thanks for the 5-star review!

August 17, 2024

Eliseo is the best. He’s taken care of my Mercedes needs forever. Always reliable, trustworthy, looks out for my benefit and of course that of my car. More

by rberelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliseo Estrada
Aug 19, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Eliseo has consistently provided you with exceptional service at Mercedes-Benz of Marin. Thanks for sharing your experience!

August 16, 2024

Mick was extremely knowledgeable and helpful. Aligned the service and vehicle pick up to my schedule. More

by Ali415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick
Aug 16, 2024 -

Mercedes-Benz of Marin responded

We're delighted to hear that Mick provided such knowledgeable and accommodating service at Mercedes-Benz of Marin. Thanks for sharing your experience!

August 15, 2024

From the service advisors to front desk representatives and service aides, everyone was responsive and professional with a client’s concerns. My car returned clean as well. More

by Azi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maligat
Aug 15, 2024 -

Mercedes-Benz of Marin responded

Azi, we're delighted to hear that our team at Mercedes-Benz of Marin provided responsive and professional service. Thanks for sharing your positive experience!

August 15, 2024

Professional, efficient and great to deal with. East to schedule. They take great care of my car. More

by DBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liliana, TRACI CRESPO
Aug 16, 2024 -

Mercedes-Benz of Marin responded

Thank you for taking the time to review Mercedes-Benz of Marin! It really means a lot to hear that you're happy.

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