Mercedes-Benz of Massapequa

Replace 2 tire blowouts Vivian is the consummate service provider ! She is efficient , pleasant and can’t do enough for her customers... you always feel welcome and valued a Vivian is the consummate service provider ! She is efficient , pleasant and can’t do enough for her customers... you always feel welcome and valued as a customer... excellent people skills and always does above and beyond! A valued and treasured employee she must be for Mercedes ... More

Sales experience was outstanding unbelievable Sales man William Mecca gave outstanding service I give him a 10+ unbelievable , I got the car for my daughter she was extremely happy with the servi Sales man William Mecca gave outstanding service I give him a 10+ unbelievable , I got the car for my daughter she was extremely happy with the service we were given I would recommend this car dealership to all my friends and anybody that’s looking to get a Mercedes More

Excellent experience with Marc and his Team. I am beyond hap From the moment I entered the Dealership I was met by Marc. Everyone I came in contact with was helpful and answered my questions and concerns honestl From the moment I entered the Dealership I was met by Marc. Everyone I came in contact with was helpful and answered my questions and concerns honestly. I had visited 2 other Dealerships this one provided just the car I wanted. Special thanks also Eric and his team More

I highly recommend Mercedes Benz of Massapequa. Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealer Thank you Oliver Barreno ,Matthew Dancy , Nick Guadagno and rest of the staff. You all made sure that I and my son George A. drove out of your dealership satisfied and happy with C300 2019.it is our 4th Mercedes from this dealership. Oliver you made sure all went smooth transitioning from C300-2016 into C300-2019. Matthew if you remember we made a deal thru email and I thank you for keeping your word. I also have to thank Jay Lettieri for making sure my previous C300 was taken care of in service department. Jay you always have a smile on your face . My thanks to all of you and I will definitely stay with Mercedes Benz of Massapequa , Alexandra A. More

Get it in writing!!! If you discuss pricing and availability, get it n writing and then cross your fingers. In truth this dealership is most likely no different than most, If you discuss pricing and availability, get it n writing and then cross your fingers. In truth this dealership is most likely no different than most, in that profit and commission tops honesty and customer loyalty and taking a man at his word. I would not recommend. More

Luv you!!! I love coming to this dealership because they treat you like family. Especially Vivian, lIstens to what you need and delivers exceptional service. I I love coming to this dealership because they treat you like family. Especially Vivian, lIstens to what you need and delivers exceptional service. I would not bring my car anywhere else for service. More

Excellent and quick John was great, my issue was solved in a timely matter & I will definitely be back. Everyone was very friendly and I was helped immediately. John was great, my issue was solved in a timely matter & I will definitely be back. Everyone was very friendly and I was helped immediately. More

Great job - commitment to providing great customer service Reyes My experience with Ness Reyes was great, she was friendly and welcoming, I had visited multiple Mercedes dealership but when I met Ness I knew Reyes My experience with Ness Reyes was great, she was friendly and welcoming, I had visited multiple Mercedes dealership but when I met Ness I knew She was the right person and I knew I made the right decision to wait. She answered all my questions, honored her commitments, kept in touch with me throughout the process. She gets the job done effortlessly, More

Excellent customer service Just returned from driving my GLC 300 from Florida to New York..I drove into dealership with no appointment...John took care of all my service needs a Just returned from driving my GLC 300 from Florida to New York..I drove into dealership with no appointment...John took care of all my service needs and over due inspection...I appreciate the helping attitude and smiling faces of all who I meet..P.S. those Florida bugs were removed from the windows.... More

Perfect customer service Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get myself home. I really appreciate his willingness to help me. I would strongly recommend Mercedes-Benz of Massapequa. The whole team went up and beyond. I’m a customer for life. More