Mercedes-Benz of Massapequa

Excellent customer service Just returned from driving my GLC 300 from Florida to New York..I drove into dealership with no appointment...John took care of all my service needs a Just returned from driving my GLC 300 from Florida to New York..I drove into dealership with no appointment...John took care of all my service needs and over due inspection...I appreciate the helping attitude and smiling faces of all who I meet..P.S. those Florida bugs were removed from the windows.... More

PLATINUM EXPERIENCE I went from Brooklyn to Maasssapequa to Mercedes dealerships & the best experience I received was from the Massapequa dealership, The sales consultan I went from Brooklyn to Maasssapequa to Mercedes dealerships & the best experience I received was from the Massapequa dealership, The sales consultant Ness Reyes was very professional & gracious, she really has the knowledge of sales & knows her inventory.. Delores was also excellent in the finance department, explaining service packages. Last but not least Matt the manager is very dedicated for giving elite service to new customers. I've been in sales all my life & finally came across someone with the same professionalism I have given my clients. I will highly recommend Massapequa Mercedes. More

Perfect customer service Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get Had a flat tire after hours and Matt Dency the General Manager stayed at the dealership long after they closed to make sure I had a loaner car to get myself home. I really appreciate his willingness to help me. I would strongly recommend Mercedes-Benz of Massapequa. The whole team went up and beyond. I’m a customer for life. More

William was Amazing Our sales consultant was William Mecca- The cars do not always sell themselves! We were contemplating no longer going with a trusted luxury line (a c Our sales consultant was William Mecca- The cars do not always sell themselves! We were contemplating no longer going with a trusted luxury line (a competitor to MB) that we had been with for several cars at this point- we we’re welcomed into the MB family by William- his professionalism, understanding and all around knowledge made the move a no brainer and seem less as he handled all the details- We could not be happier with MB but even more so with William- Thank you so much. More

Courteous and competent My experience was wonderful. Vivian did a great job. She took the time to explain everything and to care of all my problems. It was a was a pleasure My experience was wonderful. Vivian did a great job. She took the time to explain everything and to care of all my problems. It was a was a pleasure working with her. More

Quick and painless He was very informative and did the whole transaction quickly and smooth. The manager threw in a upgrade for half the cost with a little negotiating. He was very informative and did the whole transaction quickly and smooth. The manager threw in a upgrade for half the cost with a little negotiating. All worth it be back in 3. More

Awesome! Great sales team....very knowledgable in all parts of the auto I was shopping for. Highly recommend the dealership overall. Will definitely be a lo Great sales team....very knowledgable in all parts of the auto I was shopping for. Highly recommend the dealership overall. Will definitely be a long term customer. More

Best sales man I’ve dealt with He was so wonderful. I loved my experience at Mercedes because of William. He helped me throughout. Stayed in touch the whole time. Gave me honest adv He was so wonderful. I loved my experience at Mercedes because of William. He helped me throughout. Stayed in touch the whole time. Gave me honest advice and was very helpful. I would recommend him again! My boyfriend will be coming back to him to buy his next Mercedes very soon! More

Extremely knowledgeable salesman Pleasure to work with and has a tremendous knowledge of the vehicles as well as technologies - took me for a lengthy test drive to show attributes of Pleasure to work with and has a tremendous knowledge of the vehicles as well as technologies - took me for a lengthy test drive to show attributes of vehicle More

Run flats Today I had my 8th run flat tire replaced in 10,650. Miles. Love the car,love the way your treated by everybody at the dealership but these tires are Today I had my 8th run flat tire replaced in 10,650. Miles. Love the car,love the way your treated by everybody at the dealership but these tires are going to cost you customers. Last month I brought my wife in to replace her Audi with a Mercedes SUV just about to sign the deal and found the SUV also had run flats.... went to Lexus same day and drove away with new SUV WITH normal tires.When these leases expires I’m hoping Mercedes has smartin up and go back to normal tires. More