Mercedes-Benz of Massapequa

Best dealership ever!! From the receptionist at the front door to the GM Nick G. Everyone was wonderful! They are all pleasant and helpful. It couldn't have went any smoothe From the receptionist at the front door to the GM Nick G. Everyone was wonderful! They are all pleasant and helpful. It couldn't have went any smoother. This is the only place I will be getting my cars from, from now on! Thank you Oliver! And keep up that great personality and perfect Commercial Voice!! More

Excellent service Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will Vivian was extremely helpful and accommodating to my schedule . It was a pleasure dealing with her and the other members of the service staff . I will continue to use the dealership for service and new car purchase . More

Tremendous experience This is my first Mercedes, I was super impressed with Marc K. & Dolores. A very professional team. The dealership is very large and has most if no This is my first Mercedes, I was super impressed with Marc K. & Dolores. A very professional team. The dealership is very large and has most if not all vehicles. The process was smooth and efficient. Clearly they have figured out how to make the process simple and pleasurable. More

Great experience Walked into Mercedes Benz of Massapequa and was greeted in a courteous and friendly manner. I wound up dealing with Oliver Barreno in sales. I told hi Walked into Mercedes Benz of Massapequa and was greeted in a courteous and friendly manner. I wound up dealing with Oliver Barreno in sales. I told him I was interested in a C series and he walked me thru the car while also offering me a test drive. He was professional, knowledgeable and very easy to deal with. I leased a C 300 from Oliver and am extremely happy with the car and with the great sales experience provided by Oliver. More

Helpful Service representative Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay Jay was my service rep ,this man went the extra mile for me mad sure every thing was done correct, with my ML350. Very nice guy thanks Jay More

Sam’s 2010 E350 Your service department staff is great, John McGuire is always helpful and when he’s not in Zach is just as helpful...keep these guys!! Your service department staff is great, John McGuire is always helpful and when he’s not in Zach is just as helpful...keep these guys!! More

Service A Took my MB 300 for service A and they found a bibble front left tire which then I had to buy a tire. The car had only 21,600 miles. I was under impre Took my MB 300 for service A and they found a bibble front left tire which then I had to buy a tire. The car had only 21,600 miles. I was under impression that these tires were good for 50,000 miles, More

Vivian went out of her way Vivian Keshtgar went out of her way to help me with a problem with my 2018 Mercedes GLA. As a first time customer, I had a problem with severe water Vivian Keshtgar went out of her way to help me with a problem with my 2018 Mercedes GLA. As a first time customer, I had a problem with severe water spotting of the beautiful Jupiter red paint on my gorgeous Mercedes. I was able to get an appointment within just one day, and Vivian and her manager, Frank Mazziotti, did what they could to rectify the problem. It was lots of work to make my vehicle nice again, and although I was without my car for over one week, Vivian provided me with a loaner which was a step up from what I had purchased and was used to driving. It was a very nice perk. Let me say that Vivian is one of the nicest people I have met at Mercedes of Massapequa and I would highly recommend Vivian and her dealership because they stand behind what they sell. Mercedes is a luxury vehicle and the dealership will treat you very special. Even my salesperson, Oliver, stopped by to greet me and my wife to say hello. Thanks Vivian for all your help. More

Good, but more information about myWarranty would have been Overall they were good, even though I had to pay deductible on rims and tires that were covered by my warranty That I was unaware of until I showed u Overall they were good, even though I had to pay deductible on rims and tires that were covered by my warranty That I was unaware of until I showed up to pick up my car. The dealership wae correct but would have liked to have known that prior to me picking up the car. Also I had asked them to vacuum out the trunk of the car as part of the car wash policy after leaving service but that was not taken care of for me even though the service rep wrote it down on my documents. More

Service appt with Kwang Choi Kwang was incredibly knowledgeable and attentive to my service appt. Professional and courteous !!! My 3rd Benz, and by far - Greatest Service exper Kwang was incredibly knowledgeable and attentive to my service appt. Professional and courteous !!! My 3rd Benz, and by far - Greatest Service experience ! Many Thanks ! Dan More