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Mercedes-Benz of Massapequa
Amityville, NY
1,498 Reviews
Welcome to Mercedes-Benz of Massapequa, your premier destination for new and pre-owned luxury vehicles on Long Island. Whether you're purchasing a new Mercedes-Benz, seeking routine maintenance, or requiring auto repairs, we are here to provide an exceptional experience.
Located at 101 E. Sunrise Highway, Amityville, NY 11701, Mercedes-Benz of Massapequa proudly serves the communities of Huntington, Smithtown, Long Beach, and Amityville. With years of dedicated service, we bring a wealth of expertise to meet your automotive needs. Our commitment extends beyond just new Mercedes-Benz models; we offer a wide selection of pre-owned vehicles, top-notch service and repairs, and comprehensive Mercedes-Benz financing options.
Our team at Mercedes-Benz of Massapequa is carefully selected for their exceptional skills, extensive knowledge, and dedication to staying abreast of the latest advancements in automotive technology. Our staff's ability to connect with drivers from all backgrounds and their commitment to maintaining a pressure-free environment make us a standout dealership.
We invite you to experience the Mercedes-Benz of Massapequa difference by exploring our new and pre-owned Mercedes-Benz models, visiting our state-of-the-art service department, discussing financing options, and discovering our certified car parts. Visit us at our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701, and let us provide you with the unparalleled luxury car experience you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,498 reviews
January 20, 2017
Stress free and pleasant One of the tires of my car had a leak. I was seen on an emergency basis. Vivian Keshtgar, the service advisor took care of everything professionally a One of the tires of my car had a leak. I was seen on an emergency basis. Vivian Keshtgar, the service advisor took care of everything professionally and efficiently. More
by Linda49
Employees Worked With
January 17, 2017
extremely happy very professional and aware of my time made the whole experience very easy took care of the transition smoothly by turning in my plates and sending very professional and aware of my time made the whole experience very easy took care of the transition smoothly by turning in my plates and sending info to my insurance company for me More
by bermanator
Employees Worked With
Paul Napper
January 17, 2017
Great Experience I brought my car in for service and the people were very helpful. I was able to get a loaner and have my car serviced on the same day that I called. I brought my car in for service and the people were very helpful. I was able to get a loaner and have my car serviced on the same day that I called. The car that I leased, while having my car serviced, was a 2017 Mercedes with only 400 miles on it.The place was clean and beautiful. It was a great experience! More
by Elle S
Employees Worked With
January 16, 2017
Maintenace Dwayne McCrae is the only service advisor that I use. He truly provides an exceptional experience. Whenever I need maintenance, I specifically reque Dwayne McCrae is the only service advisor that I use. He truly provides an exceptional experience. Whenever I need maintenance, I specifically request him. Dwayne is always willing to go the extra mile to ensure that I leave happy and satisfied. More
by Rob
Employees Worked With
January 13, 2017
Service Appointment The service that Pat delivered was exceptional! He was personable and took a genuine interest in delivering the quality experience that I was hoping f The service that Pat delivered was exceptional! He was personable and took a genuine interest in delivering the quality experience that I was hoping for. More
by Frank2616
Employees Worked With
Pat Cassetta, Paul Marcello
January 13, 2017
Tire had to be fixed My tire was losing air so I took it in abc since I had insurance my tire was replaced at no charge. The service agent Rebecca was very nice and she ha My tire was losing air so I took it in abc since I had insurance my tire was replaced at no charge. The service agent Rebecca was very nice and she handled everything. I did get a loaner with no problem More
by Mswhit
Employees Worked With
Rebecca
January 13, 2017
Smooth The service consultant and the reception personnel were very cordial. Mr. Choi is very helpful, knowledgeable of his work and professional. I would us The service consultant and the reception personnel were very cordial. Mr. Choi is very helpful, knowledgeable of his work and professional. I would use him next time. More
by Clemente T Roque
Employees Worked With
Mr. Kwang Choi
January 11, 2017
People were both sincere and professional I was given time frames for the work when I brought car in and the work was executed exactly as forecast. The people involved were all polite and well I was given time frames for the work when I brought car in and the work was executed exactly as forecast. The people involved were all polite and well intentioned and I thought went out of their way to be accomodating especially the service advisor Rebecca. More
by stephen bernstein
Employees Worked With
Rebecca, Vince
January 09, 2017
As always, truly outstanding! We purchased our SLK at another dealer but always have it serviced at MB of Massapequa. Service has always been excellent. This time an intermittent We purchased our SLK at another dealer but always have it serviced at MB of Massapequa. Service has always been excellent. This time an intermittent warning was traced to firmware that needed updating. A small door ding was also repaired at no charge. This dealership is truly in a class by itself. More
by jlarson
Employees Worked With
Unknown. My wife dropped off the car for service
January 07, 2017
Service A with NYS inspection and some service campaigns. Service went great. I was taken in on time and all work was completed on the first visit. My loaner car was great and I was kept informed of the sta Service went great. I was taken in on time and all work was completed on the first visit. My loaner car was great and I was kept informed of the status of the work being done. Picked up my GLE all clean and ready for another year of trouble free driving. MB Massapequa, thanks for making the ownership experience so enjoyable. More
by William Kayen
Employees Worked With
Jay Lettieri
