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Mercedes-Benz of Massapequa
Amityville, NY
1,499 Reviews
Welcome to Mercedes-Benz of Massapequa, your premier destination for new and pre-owned luxury vehicles on Long Island. Whether you're purchasing a new Mercedes-Benz, seeking routine maintenance, or requiring auto repairs, we are here to provide an exceptional experience.
Located at 101 E. Sunrise Highway, Amityville, NY 11701, Mercedes-Benz of Massapequa proudly serves the communities of Huntington, Smithtown, Long Beach, and Amityville. With years of dedicated service, we bring a wealth of expertise to meet your automotive needs. Our commitment extends beyond just new Mercedes-Benz models; we offer a wide selection of pre-owned vehicles, top-notch service and repairs, and comprehensive Mercedes-Benz financing options.
Our team at Mercedes-Benz of Massapequa is carefully selected for their exceptional skills, extensive knowledge, and dedication to staying abreast of the latest advancements in automotive technology. Our staff's ability to connect with drivers from all backgrounds and their commitment to maintaining a pressure-free environment make us a standout dealership.
We invite you to experience the Mercedes-Benz of Massapequa difference by exploring our new and pre-owned Mercedes-Benz models, visiting our state-of-the-art service department, discussing financing options, and discovering our certified car parts. Visit us at our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701, and let us provide you with the unparalleled luxury car experience you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,499 reviews
July 18, 2021
Victoria Gilly is the best ever. She always takes excellent care of me in my car. She’s the only person I want to deal with when I come for service excellent care of me in my car. She’s the only person I want to deal with when I come for service More
by bigtah777
Employees Worked With
Victoria gilley
July 17, 2021
I’ve been coming here for my vehicles and servicing for about 8 years. We are always taken care of and respected by all staff. It’s always a pleasure. about 8 years. We are always taken care of and respected by all staff. It’s always a pleasure. More
by LSham84
Employees Worked With
July 16, 2021
The dealership is very pleasant to visit It took almost The dealership is very pleasant to visit It took almost 25 minutes before anyone asked us if we needed any help I purchased my car here before and The dealership is very pleasant to visit It took almost 25 minutes before anyone asked us if we needed any help I purchased my car here before and always come to you for service John is very helpful but not that happy with anyone else More
by Mchavki
Employees Worked With
John
July 13, 2021
Best Rep EVER! Angelo G. Was very helpful during my process. Everyone was very welcoming and knowledgeable. Will definitely be recommending this location to my friends and family process. Everyone was very welcoming and knowledgeable. Will definitely be recommending this location to my friends and family More
by Jham1189
July 12, 2021
Great People to deal with and a great Service Dept. Team. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. very accommodating. every single time I call looking for some assistance they were very helpful. Thank you Jay.. More
by gary
July 10, 2021
Amazing experience. It could not have been any easier to have my car repaired. Jason and Robin were so wonderful. Professional and no time wasted. Every problem with the car was taken care of, wouldn’t go a have my car repaired. Jason and Robin were so wonderful. Professional and no time wasted. Every problem with the car was taken care of, wouldn’t go anywhere else. More
by Huah67
Employees Worked With
Jason, Robin
July 07, 2021
Vivian Keshtgar has been our service rep for years. She is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our ca is very friendly and caring. My husband and I get both of our cars serviced at Mercedes of Massapequa where they are very thorough in keeping our cars in top condition. Vivian always has our best interest and takes care of all our needs. More
by Marie
Employees Worked With
July 06, 2021
Since the below review the issue has been resolved. I was reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Vier reached out by Peter Papadogiannis who worked with us personally to get us to the numbers we needed. He worked very hard along with Amanda Marie Viera to get us into our new 2021 GLE 350 and to rectify the mishaps I faced before. Amanda is extremely wonderful, kind, and a fun loving person who treated us like family and made the entire process so seamless for me. I didn't have to return to the dealership until the vehicle was ready for pick up. And even then, the paperwork was ready to go, everything was done in advance and all we did was sign and take our SUV which had a beautiful red bow for us! I would highly recommend Amanda as their sales manager to anyone! Thank you to Amanda, Peter and Brandy who really helped us just in time for our baby's arrival. The below review was written July 5th Horrible customer service and extremely rude managers (Nick) specifically! Just because the market has less supply and more demand they treat you like garbage!! I am 9 months pregnant and they made me sit there for 3 hours even though i spoke to Vishnu the same day at 12:30 pm. He then denied ever speaking to us and in those 3 hours couldnt even show face to give an explanation. No deal was made. We were reached out by client services and we spoke to Peter who gave us numbers. We called back and spoke to Nick since Peter wasnt there to finalize numbers and make a deal and Nick was condescending, rude, would not let us speak. My husband asked if he could please finish his thought and Nick said no you cant because you dont understand!! They are not interested in selling cars or making deals because they dont have a reason to and so they treat you like xxxx! I would never ever go back to this horrible dealership ever again! For the weeks of runaround, the lack of respect to their client, and the lack of respect for putting a pregnant person through so much unwarranted stress!! More
by Ksharma102
Employees Worked With
Other Employees :
Nick Guadagno, Brandy Tsintavis
July 06, 2021
Everyone is super responsive! Love both Fred’s! Fred in service and Fred the concierge delivery guy, it’s always a good experience at this dealership. service and Fred the concierge delivery guy, it’s always a good experience at this dealership. More
by valeriebaxter06
Employees Worked With
Fred in service, Fred the delivery guy
