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Mercedes-Benz of Massapequa

Amityville, NY

4.7
1,499 Reviews
Welcome to Mercedes-Benz of Massapequa, your premier destination for new and pre-owned luxury vehicles on Long Island. Whether you're purchasing a new Mercedes-Benz, seeking routine maintenance, or requiring auto repairs, we are here to provide an exceptional experience. Located at 101 E. Sunrise Highway, Amityville, NY 11701, Mercedes-Benz of Massapequa proudly serves the communities of Huntington, Smithtown, Long Beach, and Amityville. With years of dedicated service, we bring a wealth of expertise to meet your automotive needs. Our commitment extends beyond just new Mercedes-Benz models; we offer a wide selection of pre-owned vehicles, top-notch service and repairs, and comprehensive Mercedes-Benz financing options. Our team at Mercedes-Benz of Massapequa is carefully selected for their exceptional skills, extensive knowledge, and dedication to staying abreast of the latest advancements in automotive technology. Our staff's ability to connect with drivers from all backgrounds and their commitment to maintaining a pressure-free environment make us a standout dealership. We invite you to experience the Mercedes-Benz of Massapequa difference by exploring our new and pre-owned Mercedes-Benz models, visiting our state-of-the-art service department, discussing financing options, and discovering our certified car parts. Visit us at our showroom located at 101 E. Sunrise Highway, Amityville, NY 11701, and let us provide you with the unparalleled luxury car experience you deserve.
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101 East Sunrise Highway

Amityville, NY

11701

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Showing 1,499 reviews

July 04, 2021

Good service but disappointed that they did not have a promised loaner for me even though my appt was made over two weeks ago. Better than last year, when I paid for windshield wipers that weren’t repla More

by kathys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Kathy, Thank you for bringing your recent visit with our Service Department to our attention here at Mercedes-Benz of Massapequa. Although it sounds as though your experience was overall positive, I invite you to share any further feedback or thoughts you might have. Please reach out to me with your preferred contact information, and I will ensure a manager gets in touch. Sincerely, Gregg Vitello gvitello@mynewbenz.com

July 04, 2021

Professional and friendly reps. Nice and clean environment. Quick turn around dropping off and picking up your car. More

by Rfregara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hello - and thank you for highlighting your experience with our Service Department here at Mercedes-Benz of Massapequa. It's our goal to ensure your visit is nothing less than clean, comfortable, and timely. Take care, and please let us know how else we can assist you.

July 04, 2021

I requested a loner car 2 weeks prior to my appointment. When I got there, I was told there was none to give me. I had to rearrange my whole day since I didn’t have a car to get to my job and needed someone More

by samantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwayne McCrae
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Samantha, As a valued guest, we appreciate your feedback regarding your recent experience here at Mercedes-Benz of Massapequa. I invite you to share your contact information with me so that I can have a manger reach out to further discuss the details of your visit. Thank you, Gregg Vitello gvitello@mynewbenz.com

Jul 08, 2021 -

samantha responded

Feel free to give me a call on the phone number that you have on file for me ending in 2740

July 03, 2021

Amazing customer service! Everyone answered all my questions and were very friendly. Did not pressure me just to make a sale More

by Joannvm01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Barreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert salib, Nick Guadagno
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hello, and thank you for sharing that you had nothing short of a successful and knowledgeable visit during your time with our team here at Mercedes-Benz of Massapequa. Take care.

July 03, 2021

Jay was really nice and helpful. Our vehicle was in for a recall and we took care of a few other issues at same time. Had it back in a week. Cleaned. All was good! More

by Dancelife27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hello, as a valued guest we promise to always strive but nothing but the best service. We're elated to know that we were able to get your Mercedes in and out in a timely fashion here at Mercedes-Benz of Massapequa.

July 03, 2021

I highly recommend Albert! He is skilled and genuine. He will do anything so you leave with a smile and wanting to come back for more! More

by RJ1005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivian Keshtgar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert -Sales
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hi there - sounds to us like you had a enjoyable visit with our team here at Mercedes-Benz of Massapequa. We look forward to continuing to exceed your expectations with each visit.

July 02, 2021

I like coming to this dealership because the team there is friendly, easy to work with and I get good deals on my cars More

by melengli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hello - we sincerely appreciate your recognition of the work our team here at Mercedes-Benz of Massapequa performs. We welcome you back any time!

July 02, 2021

Service dept was accurate on my required repairs and done when promised! Sunday hours are great! More

by Snowlion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Callagy
Jul 08, 2021 -

Mercedes-Benz of Massapequa responded

Hello, thank you for taking the time to leave our Service Department a review, and five-stars nonetheless! We strive to make sure we're readily available to help keep your Mercedes in excellent condition. Thank you for choosing us here at Mercedes-Benz of Massapequa.

June 28, 2021

I loved Mercedes in massapequa. Fest, very good quality, friendly. My friend Jay and Poll every time to be nice with me. Thank you so much. God BLESS you More

by IURII GRUSHOVENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Lettieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Massapequa responded

Hello, our team here at Mercedes-Benz of Massapequa is delighted to learn you had a five-star experience. We value your input and look forward to taking wonderful care of you and your loved ones in the future.

June 23, 2021

Always efficient, I’m always satisfied with the service top tier More

by Monie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia
Jul 06, 2021 -

Mercedes-Benz of Massapequa responded

Monie, exceptional customer service is our top priority here at Mercedes-Benz of Massapequa, and we look forward to welcoming you back for your next visit. Take care.

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