Mercedes-Benz of Massapequa

Overall service experience was excellent. Communications were good. Car loaner was brand new. My vehicle was washed and returned very clean Quick turnaround of vehicle. were good. Car loaner was brand new. My vehicle was washed and returned very clean Quick turnaround of vehicle. More

MB of MASSAPEQUA always courteous, fair and wonderful to visit ! I bring all 3 of my cars here and have for years. Kwang Choi is the ultimate professional - always give the right technical service advic visit ! I bring all 3 of my cars here and have for years. Kwang Choi is the ultimate professional - always give the right technical service advice and looks out for my vehicles safety ! Thank you to the Service Dept Techs, greeters and valets. A class act and pleasure to visit ! More

Excellent service, attentive, knowledgeable personnel, prompt in taking care of their customers, picked up something I missed (inspection) would recommend my friends to this establishment i prompt in taking care of their customers, picked up something I missed (inspection) would recommend my friends to this establishment i More

Customer service was very disappointing. Starting with car pick up that never happened when scheduled I needed to call to f/u on my car very poor car pick up that never happened when scheduled I needed to call to f/u on my car very poor More

Best Buying Experience Ever - I have owned four MB and been to all MB dealerships in the Tri-State area and I must say, MB of Massapequa was the absolute best buying experience of all. It started with my been to all MB dealerships in the Tri-State area and I must say, MB of Massapequa was the absolute best buying experience of all. It started with my extremely knowledgeable and courteous salesman, Michael Lebhar as well as the General Sales Manager Nick Guadagno and it ended with friends. The entire process took me from arriving to driving away with my new car 2.5 hrs - literally. Extra special is the fact MB of Massapequa delivers the vehicle in the showroom. So everyone gets the car right out of the showroom! More

Excellent customer service, polite, professional and the ability to loan me a car, for the time thst the service of my car she took. Thank you very much for your service. ability to loan me a car, for the time thst the service of my car she took. Thank you very much for your service. More

I have been with Mercedes for many years and was surprised they had no special offers for frontline workers disappointed in that when others do surprised they had no special offers for frontline workers disappointed in that when others do More

We went in to fix the emergency brake on our vehicle and Jay and his team found multiple issues with the vehicle that were critical. Jay made us feel like we were his only customers because throughout the e Jay and his team found multiple issues with the vehicle that were critical. Jay made us feel like we were his only customers because throughout the entire process, he consistently communicated with us to inform us about what is happening with the vehicle while keeping in mind our concerns with all the issues that needed fixing. Through all of our experiences with people from the service department, Jay is the best Service Tech we’ve ever come across because he is very knowledgeable as he was able to answer all of our questions and concerns. Thanks Chris & Sim More

Always a please to deal with the service department at the Massapequa Mercedes Benz Vivian is always so pleasure, and such a pleasure to do business with. the Massapequa Mercedes Benz Vivian is always so pleasure, and such a pleasure to do business with. More

The Dealer Associate who assisted me, Kwang Choi, was friendly and attentive. He listened to my concerns and addressed them all. There was no hard sell to get extra services. It was a pleasant experie friendly and attentive. He listened to my concerns and addressed them all. There was no hard sell to get extra services. It was a pleasant experience. More