
Mercedes-Benz of Massapequa
Amityville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Showing 1,497 reviews
My first service visit with Frank Mazziotti and Kwang Choi exceeded my expectations! In and out with ease along with a friendly and very helpful attitude. I was originally somewhat apprehensive to chan Choi exceeded my expectations! In and out with ease along with a friendly and very helpful attitude. I was originally somewhat apprehensive to change dealerships having been a loyal customer for over 10 years however my concern was immediately dispelled. You guys got it right and it was immediately obvious that you weren’t just performing your job. You both went above and beyond the definition and expectations of customer service. Thanks again, I’ll see you on the next visit! More
Professional and polite service timely performed by associate Dwayne. I would recommend and continue to use this MB service provider. Lounge area comfortable and clean. associate Dwayne. I would recommend and continue to use this MB service provider. Lounge area comfortable and clean. More
My experience with the purchase of my new car was EXCELLENT. Peter P. was awesome and he always kept me informed. My delivery experience was excellent. Eric, the tech guy was absolutely outstanding. EXCELLENT. Peter P. was awesome and he always kept me informed. My delivery experience was excellent. Eric, the tech guy was absolutely outstanding. He explained all the features in the car and made it very simple for me. Also, Mark Kimmel was excellent and also made my experience enjoyable. More
Vivian help me alot. Next time anybody goes see her. It was such a good experience. Whatever was said what's done on my Mercedes. it was hassle free experience. was such a good experience. Whatever was said what's done on my Mercedes. it was hassle free experience. More
Professional customer and vehicle service. They make bringing your vehicle in for service a painless process. All repairs were made in timely manor with all issues corrected. bringing your vehicle in for service a painless process. All repairs were made in timely manor with all issues corrected. More
Great dealership all around to do business with from sales to service. I needed to get my car inspected unfortunately covid-19 is still a thing but they did a great job with sanitary practices. sales to service. I needed to get my car inspected unfortunately covid-19 is still a thing but they did a great job with sanitary practices. More
Excellent Buying Experience This is my third Mercedes from Mercedes Benz of Massapequa. I have dealt with Oliver on each occasion, and his no pressure approach has made me a repe This is my third Mercedes from Mercedes Benz of Massapequa. I have dealt with Oliver on each occasion, and his no pressure approach has made me a repeat customer. Oliver worked with me regarding the needed options in my car, and pricing. I appreciate his knowledge, patience, honesty and respect for me as a customer. I would never hesitate in recommending Oliver to friends and family. More
I have been using the service department at Mercedes Benz of Massapequa for several years now and am always impressed and happy with their commitment to customer service. You will not find a better dealershi of Massapequa for several years now and am always impressed and happy with their commitment to customer service. You will not find a better dealership and service department on Long Island More
John was terrific as usual. Very helpful and informative. I told him that I was very disappointed with the MB Brand After I was informed that my E-350 would need a new transmission ($10K) even though it has I told him that I was very disappointed with the MB Brand After I was informed that my E-350 would need a new transmission ($10K) even though it has less than 200K miles!!! Also, That the brake lines are rusted and need to be replaced ($4K)!!! Not what I expected from MB!! More
Vivian was very pleasant, helpful and attentive to getting me in and out when I dropped off my car. The tail light issue was going to take longer than a day to repair so she got me into a loaner and getting me in and out when I dropped off my car. The tail light issue was going to take longer than a day to repair so she got me into a loaner and on my way without a lot of paperwork issues. More