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Mercedes-Benz of Midlothian
Midlothian, VA
1,570 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,570 reviews
August 21, 2020
We are very pleased with our service experience with Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! More
by james.woods
Employees Worked With
Alan
August 20, 2020
Loaner car for service available as promised, invoice slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! More
by Jimco5
Employees Worked With
Travis Melton
August 18, 2020
Professional courteous service. Alan was extremely helpful and kept me informed about the status of my vehicle. Upon my arrival to pick up my vehicle it was ready and parked out front. Service is A1 helpful and kept me informed about the status of my vehicle. Upon my arrival to pick up my vehicle it was ready and parked out front. Service is A1. More
by Intoknights
Employees Worked With
Alan
August 18, 2020
Had an appointment for state inspection and Travis Melton took very good care of the process. Many thanks Travis! The service department is the best. took very good care of the process. Many thanks Travis! The service department is the best. More
by Ccheshire
Employees Worked With
Travis Melton
August 08, 2020
Chris Moss is an excellent sales person. 2nd car i have purchased from him and both have been a great experience. He cares about his customers. purchased from him and both have been a great experience. He cares about his customers. More
by J_henderson63
Employees Worked With
Chris Moss
August 06, 2020
Inspection I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I droppe I took my Mercedes in for it's first 10 thousand miles maintenance and inspection. Everything went well. I was even giving a loaner because I dropped my Mercedes the day before. Thank you. More
by deedee_donald
Employees Worked With
Sean Freund
July 22, 2020
Safety First Went in for regular maintenance and Travis and his team noticed that my back tires needed to be replaced. Travis said for me to keep the loaner until Went in for regular maintenance and Travis and his team noticed that my back tires needed to be replaced. Travis said for me to keep the loaner until the tires came in since rain was coming and he did not feel safe putting me back in my car. Thanks! More
by KJ
Employees Worked With
Travis Melton
July 11, 2020
Excellent and prompt services. Service was excellent as usual. Service advisor, Sean Freud kept me informed of what needed to done to get my car the service it needed. Thanks,Sean! Service was excellent as usual. Service advisor, Sean Freud kept me informed of what needed to done to get my car the service it needed. Thanks,Sean! More
by smorton5601
Employees Worked With
Sean Freud
July 09, 2020
Great day It was a good day at Mercedes Benz dealership I relaxed while waiting and the mechanics did what they needed to do while I browse looking at those new It was a good day at Mercedes Benz dealership I relaxed while waiting and the mechanics did what they needed to do while I browse looking at those new Mercedes...good day More
by maybabyrc
Employees Worked With
Amanda
