Mercedes-Benz of Midlothian

work done on my steering column Initially I was not pleased with the communication that I received about when my car would be ready. After talking with Lawrence (Larry) Demanovich t Initially I was not pleased with the communication that I received about when my car would be ready. After talking with Lawrence (Larry) Demanovich the service manage, he listened and understood my concerns and made adjustments. My husband and were impressed that Larry helped us and we are certainly fans from this point on. More

World Class I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I cannot say enough good things about Michael Moore and the staff at Mercedes of Midlothian. They make you fell like family, yet treat you like a VIP. I highly recommend purchasing and having your car maintained by this dealership. Will never purchase anywhere else. Sales, Service and Ownership 5 Stars! More

Excellent Service Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and ou Service team was very friendly. I was most impressed by the fact they didn't try to get me to pay for services I really didn't need. I was in and out of the facility in no time. Great job!!! More

Very professional Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and pro Micheal got the shop foreman to ride with me to diagnose a transient shifting issue in a used vehicle I just purchased. All were knowledgeable and professional. More

Recall work Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreci Our service person, Travis, got us in and fixed expeditiously even though there were many customers there for the same reason. It was greatly appreciated. More

Service excellence Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highl Staff prompt, polite, knowledgeable, professional. I drive a lot and am confident in the staff as they provide regular service for my vehicle. Highly recommend! More

Chris Moss I don't know much yet about this dealership or other employees but I dealt with Chris and he is "AWESOME". Chris "LISTEN" to what I want and need. He I don't know much yet about this dealership or other employees but I dealt with Chris and he is "AWESOME". Chris "LISTEN" to what I want and need. He "NEVER" push to make the sale. He's "PATIENCE" and "WORK" with me. Chris is not a "SALESMAN" trying to sell me the car but a "FRIEND" who help me buy the car. CHRIS = SOLD More

Annual Service Went to dealership for oil change and sticker. While on way to dealership my engine light came on. Turned out to be an air sensor which they replace Went to dealership for oil change and sticker. While on way to dealership my engine light came on. Turned out to be an air sensor which they replaced. Also, the discovered there was a recall of the airbag which they also replaced. Nice that they did everything at once so only needed to do a single visit. More

Superb service! The whole team from the sales person to the service technician works hand in hand together to meet the customer needs. Like a well oil machine. The whole team from the sales person to the service technician works hand in hand together to meet the customer needs. Like a well oil machine. More

Great Service! I appreciated the service technician and team reviewing my car and Brian Parker walking me through what was needed on my car. In particular, related I appreciated the service technician and team reviewing my car and Brian Parker walking me through what was needed on my car. In particular, related to the brake pads and rotors and the recommendation on when to have these replaced. I will certainly be back as you have earned my trust! More