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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,568 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,569 reviews

June 26, 2020

Great dealership overall. I've switched from BMW to Mercedes because the cars are better, but along the way I discovered this dealership is much more professional to work with, too. More

by Randy C
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley, Brian Parker
June 18, 2020

I took my vehicle for a service Travis at Mercedes Benz midlothian was very helpful. I will be bringing my vehicle back again. They made my visit very convenient More

by Angel_s189
Recommend Dealer
Yes
Employees Worked With
Travis
June 14, 2020

Outstanding Customer Service I live in Maryland and was looking for the perfect car for a couple of months. After countless test drivers and conversations, I came across the vehi More

by sblount25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moss
June 13, 2020

This dealership is THE BEST. Everyone is always so polite and professional. The showroom, lounge & other areas were very clean. I appreciated the coffee and other refreshments that were available. More

by Dr. S
Recommend Dealer
Yes
Employees Worked With
Allen Mansfield, Ryan Pulley
June 12, 2020

Courtesy state inspection Quick service, clean and spaced waiting room. Courtesy state inspection. Encountered service person was courteous. Answer my question quickly. Good More

by mschiu33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
June 11, 2020

Clean organized facility. Greeters directed me to a waiting area. Very pleasant service advisor checked me in smoothly and obtained the loaner car I had requested. I received a timely notification when More

by Narwhald
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield, Ryan Pulley
June 10, 2020

Excellent service once again with Brian Parker Returning from a longer than usual absence my car would not start. Required MB roadside service which was handled quickly and professionally. Once I More

by phyllis_hannum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
June 10, 2020

I really enjoyed my experience with this dealership. They kept me updated on the status of my vehicle and provided details on all charges. Alan was professional and Doug was welcoming. More

by Ebony Nicole
Recommend Dealer
Yes
Employees Worked With
Alan, Doug
June 01, 2020

Alan Mansfield took car of a battery problem and fixed it What impressed me most was Alan Mansfield. He listened, and kept me informed through the process of the work being done and the costs. I would like More

by greg_peters1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
June 01, 2020

Great experience. So easy to work with Brent made this transaction so easy for me. He was thorough and timely with all of my requests. This was the easiest truck/Van purchase I have ever More

by marcn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Trimmer
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