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Mercedes-Benz of Midlothian
Midlothian, VA
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,778 reviews
September 28, 2022
I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made th proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough. Josh Fogg accommodated my same-day service request to replace the cracked wheel. More
by erobinson2
Employees Worked With
Forest
September 23, 2022
The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was very spacious. More
by zena1424
Employees Worked With
Scott Lambert
September 10, 2022
As always, I experienced excellent customer service! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! I was checked in within a few minutes of my arrival. All work was completed within two hours and I was on my way. Thanks for a job well done! More
by jjgriffi501
Employees Worked With
Alan Mansfield
August 29, 2022
The dealers performed my oil change in a timely manner. Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! Also gave a good washing to my vehicle that i needed badly. Overall customer service was great!!!!! More
by dacthomp
Employees Worked With
Alan
August 29, 2022
Sales person, Anthony was pleasant, polite and easy to work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager and used car manager.. . More
by blanchemu
Employees Worked With
Anthony P., Ryan Pulley
