Mercedes-Benz of Midlothian

Mgr is rude Mgr is very rude and offensive. The difference from my offer and his employee's price is $700, yes only $700. This series is eliminate series, Mgr is very rude and offensive. The difference from my offer and his employee's price is $700, yes only $700. This series is eliminate series, and it is model 2018 ( shopping time 2018, Dec), and it is in winter sale time, there are several program is going on ( at least $1000 cash, 500 credit and maybe finance -- anyway, I don't care now), and my offer is better than average price - $2000, I think it is very reasonable offer. The mgr's response make me very crazy. He is the worst mgr which I have seen in my car shopping history More

Chris Moss #1 Chris was my first link to this dealership. He made it easy to ask questions and communicate back and forth as I tried to negotiate a new lease coming Chris was my first link to this dealership. He made it easy to ask questions and communicate back and forth as I tried to negotiate a new lease coming from out of State. He worked with me to find the car and price I needed to get the deal done. He also followed up as asked and consistently over communicated. I highly recommend Chris and the Midlothian team! More

like a family These guys listened to exactly what I wanted, got me the price I wanted, and had me out the door in less than a week. These guys listened to exactly what I wanted, got me the price I wanted, and had me out the door in less than a week. More

Advice don't buy a Mercedes Benz Purchased a 2012 E350 with 26K mi owned for couple of months has an issue with Blue Def heater 2k to repair. Dealership and MB says it's not covered Purchased a 2012 E350 with 26K mi owned for couple of months has an issue with Blue Def heater 2k to repair. Dealership and MB says it's not covered under the 8/80 emissions warranty. Truly believe this a quality issue! Will not be returning. Over priced and over rated. More

Nov service I’ve been coming to Midlothian Mercedes for 11 years, recommended many to go see these individuals as nothing but first class service every time you I’ve been coming to Midlothian Mercedes for 11 years, recommended many to go see these individuals as nothing but first class service every time you go there. Vehicles may cost a little extra but it’s the extra miles everybody takes while you’re there to ensure you have nothing but first class service, and more importantly do you feel like you are first class . Thanx - Jim More

Delightful My 1st time purchasing a car from a dealership & my salesman (Trevor) made my experience DELIGHTFUL! I am sooo happy with the experience I encountered My 1st time purchasing a car from a dealership & my salesman (Trevor) made my experience DELIGHTFUL! I am sooo happy with the experience I encountered at Mercedes Benz of Midlothian, as well as my car🙂 More

Satisfied customer Every step of the way we were very satisfied with the process. Chris Moss was exceptional in every way. He went above the call of duty to make sure Every step of the way we were very satisfied with the process. Chris Moss was exceptional in every way. He went above the call of duty to make sure we understood everything. More

Awesome Experience I always look forward to purchasing my next vehicle from this dealership and love the sales person, honesty, knowledgeability, expertise, and professi I always look forward to purchasing my next vehicle from this dealership and love the sales person, honesty, knowledgeability, expertise, and professionalism in the handling of my new purchase. More

Always efficient, friendly and helpful All of the people who work there are courteous, friendly and helpful no matter what you ask them. I own my first Mercedes Benz vehicle and wish ever All of the people who work there are courteous, friendly and helpful no matter what you ask them. I own my first Mercedes Benz vehicle and wish everyone could own one, too! More

The Best or Nothing! What an amazing shopping, financing, buying, servicing and customer service experience I received from Mercedes Benz of Midlothian! It’s a bit of a dr What an amazing shopping, financing, buying, servicing and customer service experience I received from Mercedes Benz of Midlothian! It’s a bit of a drive from Arlington, VA but well worth the level of excellence they offer across the board. They truly embody their slogan, “the best or nothing! I love my new “baby!” Thank you! More