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Mercedes-Benz of Midlothian
Midlothian, VA
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,778 reviews
July 29, 2021
Our service advisor Allan was excellent! Great service all around! Everyone was very customer friendly! Great service! Our car was serviced very well. No issues at all! Thanks! all around! Everyone was very customer friendly! Great service! Our car was serviced very well. No issues at all! Thanks! More
by swhitehead1322
Employees Worked With
Allan in service Dept, Ryan Pulley
July 28, 2021
Pleasant to work with at the service department. Would definitely recommend and come back to have my car serviced again! Excellent service and knowledgeable too. definitely recommend and come back to have my car serviced again! Excellent service and knowledgeable too. More
by FancyPants
Employees Worked With
JD Martz
July 28, 2021
Our service manager was outstanding. I appreciate him working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointme working with our tight schedule. I did have to drive 40 minutes to get the appointment with the service person. The people who book the appointment were not helpful, and had me booked out 2 weeks. Thank goodness my efforts in going in person to make the appointment paid off. Everyone is the dealership was courteous and friendly. More
by Coach1
Employees Worked With
Ryan Pulley
July 21, 2021
Excellent service and attention to detail. Chris Moss did an awesome job patiently attending to our needs to make our purchase decision. Great all around experience an awesome job patiently attending to our needs to make our purchase decision. Great all around experience More
by NA
Employees Worked With
Chris
July 21, 2021
Courteous and professional services each visit with Whole team especially Brian and Travis. Loyal customer discounts where applicable appreciated. Have bought my last two cars here team especially Brian and Travis. Loyal customer discounts where applicable appreciated. Have bought my last two cars here More
by Pwright06
Employees Worked With
Travis Melton
July 12, 2021
Very efficient and timely service. They worked me into their schedule. I will absolutely use them again without hesitation. They were very courteous and professional. their schedule. I will absolutely use them again without hesitation. They were very courteous and professional. More
by branch_david
Employees Worked With
Service dept, Ryan Pulley
July 12, 2021
Friendly, personable, and quick service. Will definitely return and go to this location for any of my needs. I like how you get emailed and texted all the details and prices. return and go to this location for any of my needs. I like how you get emailed and texted all the details and prices. More
by Palexnder
Employees Worked With
Ryan Pulley
July 06, 2021
Tink Doyle was amazing! She made us feel right at home and made everything so easy! From the initial call to the dealership, to test drives, financing and driving the car off the lot….it was seem less! and made everything so easy! From the initial call to the dealership, to test drives, financing and driving the car off the lot….it was seem less! More
by Cameron.colestock
Employees Worked With
Tink Doyle , Ryan Pulley
July 05, 2021
I worked with Chris Moss and my experience could not have been better. He was very nice and informative and very responsive to any questions. I would definitely come back! been better. He was very nice and informative and very responsive to any questions. I would definitely come back! More
by ptorie
Employees Worked With
Chris Moss
