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Mercedes-Benz of Midlothian
Midlothian, VA
1,750 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,750 reviews
January 21, 2021
Very thorough in there attention to detail. Professional atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the vis atmosphere where I felt comfortable and appreciated. Really honest feel to the service. Didn't feel that I was being scammed. Very happy with the visit and will return. More
by clhill1012
Employees Worked With
Ryan Pulley
January 17, 2021
Chris was very informative but not pushy. He handled everything in a timely manner. The financial person also explained everything well. All were very customer service friendly everything in a timely manner. The financial person also explained everything well. All were very customer service friendly More
by Candace_matthews
Employees Worked With
Chris
January 13, 2021
All at the dealership are consummate professionals, very helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. helpful, and a pleasure to work with. Management, sales, and service work seamlessly together to provide an exceptional customer experience. More
by Barry I
Employees Worked With
Travis Melton, Wayne Booth, Ryan Pulley
December 31, 2020
Absolutely love Mercedes and I will purchase from you all again in the very near future! Thank you for providing excellent service to me I am a very happy customer. again in the very near future! Thank you for providing excellent service to me I am a very happy customer. More
by laquettag26
Employees Worked With
Ryan Pulley
December 30, 2020
Bill Cochran has done a great job again. I will buy from him again. Car rides like a dream, so smooth of a ride. Nothing rides like a Benz from him again. Car rides like a dream, so smooth of a ride. Nothing rides like a Benz More
by Tyler
Employees Worked With
Bill Cochran, Ryan Pulley
December 30, 2020
It was a pleasure working with the whole team at Mercedes of Midlothian. From our sales consultant, Jon Barker, to the manager Ryan Pulley the whole experience was excellent. I definitely recommend this deal of Midlothian. From our sales consultant, Jon Barker, to the manager Ryan Pulley the whole experience was excellent. I definitely recommend this dealership. More
by JoeC
Employees Worked With
Jon Barker, Ryan Pulley
December 23, 2020
Travis is always friendly, enthusiastic and very helpful. He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealers He responds to texts promptly and explains any issue with my vehicle to me comprehensibly I have always had a positive experience with this dealership and the service they provide. More
by Morgan
Employees Worked With
Travis, Ryan Pulley
December 21, 2020
Great serviceBrian Parker is amazing, he is always in Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us Great service Brian Parker is amazing, he is always in top of all our needs and provide us with the best experience, excellent communication with us More
by afm1
Employees Worked With
Brian Parker
