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Mercedes-Benz of Midlothian
Midlothian, VA
1,778 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,778 reviews
September 12, 2020
Bill Cochran was the main reason we chose to buy a Mercedes over several other options! He was so helpful and knowledgeable and patient with us Mercedes over several other options! He was so helpful and knowledgeable and patient with us More
by Nancy
Employees Worked With
Bill Cochran, Will Turner
September 04, 2020
Ron West , Chris Moss and financing is easy to deal with in purchasing my 2020 GLC 300 . It’s a pleasure to recommend this guys in buying a car from MB of Midlothian. in purchasing my 2020 GLC 300 . It’s a pleasure to recommend this guys in buying a car from MB of Midlothian. More
by reyleyco
Employees Worked With
Chris Moss, Ryan Pulley
August 28, 2020
GREAT SERVICE , GREAT PRICES AND MATT WEST IS VERY KNOWLEDGEABLE . PAT KROPP RUNS A GREAT SERVICE TEAM. I WOULD NOT GO ANY PLACE ELSE TO GET MY CAR SERVICED . KNOWLEDGEABLE . PAT KROPP RUNS A GREAT SERVICE TEAM. I WOULD NOT GO ANY PLACE ELSE TO GET MY CAR SERVICED . More
by jpavia
Employees Worked With
MATT WEST PAT KROPP, Ryan Pulley
August 27, 2020
I drive across town from Richmond because I am so satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work! satisfied with the quality of assistance I receive. Always top notch service and great communication. Thank you for all of your hard work! More
by Ankur
Employees Worked With
Brian Parker (5 stars), Ryan Pulley
August 25, 2020
Chris was fantastic searching for our car and handling all the details getting it ready for us.The paperwork was easy and everything ran smoothly all the details getting it ready for us.The paperwork was easy and everything ran smoothly More
by Charlesjraab
Employees Worked With
Chris Moss, Ryan Pulley
August 24, 2020
Took car in for state inspection. Not only was that accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall accomplished, the service included a car wash and interior vacuumed. Looked like a new car. Thank you gentlemen. Dee Hall More
by Dee.hall
Employees Worked With
Ryan Pulley
August 21, 2020
We are very pleased with our service experience with Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! Mercedes Benz Midlothian. From the first call to schedule the work through to the billing process. Two thumbs up! More
by james.woods
Employees Worked With
Alan
August 20, 2020
Loaner car for service available as promised, invoice slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! slightly lower than expected and completed earlier than anticipated. What else can I ask for?? Great jo and great people! More
by Jimco5
Employees Worked With
Travis Melton
