
Mercedes-Benz of Midlothian
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,582 reviews
Excellent service and Vehicle Knowledge Ralph Reynolds and Darin Johnson responded to our questions with precision and processed the paperwork professionally. Delightful employees that assis Ralph Reynolds and Darin Johnson responded to our questions with precision and processed the paperwork professionally. Delightful employees that assisted us through the process. Thanks! More
Integrity and outstanding service! Larry, I truly want to thank you and your team for the integrity and outstanding service that I was provided by your Mercedes Midlothian operation to Larry, I truly want to thank you and your team for the integrity and outstanding service that I was provided by your Mercedes Midlothian operation today. Joshua was excellent and is a true professional. The Shuttle drivers were on point. Thank you again very much. Greatly appreciated. Ivor Fisher. More
Awesome Service Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks More
Service at the front end As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for the service of my vehicle. He was fantastic from the moment I arrived until my departure. More
No hassles. Everything went smoothly. Found me the greatest car and in the colors I wanted. Doug Mangus was so helpful.would highly recommend to family and frie Everything went smoothly. Found me the greatest car and in the colors I wanted. Doug Mangus was so helpful.would highly recommend to family and friends. More
Friendly Efficient Service We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was waiting for pick up when we got back. We had some concierge service to answer questions about some of the features on our car that was very helpful. More
Car buying/service. Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased w Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased with the service and car buying process. More
My car’s ..what I call her annual physical As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other ma As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other makes of car, I felt intimidated when I took my car in for service, especially when I owned a Cadillac. But ever since I’ve owned or leased a Mercedes, l feel totally at home. CH Midlothian, Virginia More
Cindy The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. More
Great personnel All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum q All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum quite annoying and feel I should be able to express myself in as many OR as few words as I see fit. This needs to be changed or I will no longer participate in these evaluations. More