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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,582 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,582 reviews

March 22, 2018

Excellent service and Vehicle Knowledge Ralph Reynolds and Darin Johnson responded to our questions with precision and processed the paperwork professionally. Delightful employees that assis More

by Final
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Reynolds and Darin Johnson
March 16, 2018

Integrity and outstanding service! Larry, I truly want to thank you and your team for the integrity and outstanding service that I was provided by your Mercedes Midlothian operation to More

by Ivor Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry and Joshua
March 13, 2018

Awesome Service Brian was a great service advisor! He got me in and out in a timely manner. Excellent Service! I’m coming back for sure! Thanks More

by Dworsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
March 04, 2018

Service at the front end As soon as I was inside the service garage, I was approached by a young man who was courteous and assured that I would be comfortable as I waited for More

by SRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember, young black gentlemen
March 03, 2018

No hassles. Everything went smoothly. Found me the greatest car and in the colors I wanted. Doug Mangus was so helpful.would highly recommend to family and frie More

by Shoozie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mangus
February 28, 2018

Friendly Efficient Service We left our car for routine service. We had a rental car to do errands while we waited. Travis gave us a call when the car was finished, and it was More

by Ivygrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis (service manager). I can’t remember the name of the man who gave us the concierge service, but he was also helpful.
February 27, 2018

Car buying/service. Was very pleased with the service and car buying process. Has been pleased with the service and car buying process since the purchase. Still pleased w More

by William Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get the names
February 24, 2018

My car’s ..what I call her annual physical As usual they do a wonderful job. Travis welcomed me and listened to me to see what my concerns, if any, might be. Over all the years I owned other ma More

by CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
February 15, 2018

Cindy The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moore
February 08, 2018

Great personnel All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum q More

by Golfgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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