
Mercedes-Benz of Midlothian
Midlothian, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Cindy The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. The service and staff was awesome. I received a text once they received my car and when I picked up it was available in a timely manner. More
Great personnel All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum q All staff were great and very helpful. All treated me with respect answered my questions and provided excellent service. I find this 25 word minimum quite annoying and feel I should be able to express myself in as many OR as few words as I see fit. This needs to be changed or I will no longer participate in these evaluations. More
And outstanding job well done. Williams Cochran, is the most knowledgeable car sale representative at Mercedes- Benz that I have ever know coupled with a can-do attitude he will go Williams Cochran, is the most knowledgeable car sale representative at Mercedes- Benz that I have ever know coupled with a can-do attitude he will go far in your organization because he exceeds his goals... The outstanding manner in which he had performed his duties while serving my wife and I at Mercedes-Benz of Midlothian Mr. Williams Cochran is a credit to your organization and I wish to extend to you my thank and appreciation for a job well done. Sincerely, Roger L. Taylor More
Happy Chris Moss great guy he did not push us to purchase the vehicle and explain how costco deals work with Mercedes Benz. He did a great job. Chris Moss great guy he did not push us to purchase the vehicle and explain how costco deals work with Mercedes Benz. He did a great job. More
Exceptional customer service We received exceptional customer service. An exceptional customer service rating is earned when a salesman / manager / finance manager / customer rep We received exceptional customer service. An exceptional customer service rating is earned when a salesman / manager / finance manager / customer representative etc. does more than what the customer expects. Doing what is expected equates to good customer service. Our exceptional experience was largely the result of Michael Collins, Internet Manager, going the extra mile to answer our questions, doing the required research, timely responses, and investing time and patience toward the customer. All employees (Michael Collins, Jenna Devlin, Darin Johnson) were very friendly and knowledgeable. More
Car purchase The staff was great. It was a pleasure to work with Chris and the sales and general manager. The staff made the adjustments needed in order for me t The staff was great. It was a pleasure to work with Chris and the sales and general manager. The staff made the adjustments needed in order for me to lease my new GLA250 More
Great experience with this delearship Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this d Had a great experience getting our vehicle serviced here. Took care of all our vehicle items promptly and effectively. Would highly recommend this dealership for both purchasing and servicing your vehicle. More
2018 E63s AMG Michael Collins and Ryan Pulley were the best to work with, made everything so easy and hassle free especially for an out of state purchase. Will defi Michael Collins and Ryan Pulley were the best to work with, made everything so easy and hassle free especially for an out of state purchase. Will definitely use them in the future! More
Buying another MB from MB-Midlothian It starts with the salesperson: Ralph Reynolds is the best! Listened to what we were interested in as he did last time; offered some options and we It starts with the salesperson: Ralph Reynolds is the best! Listened to what we were interested in as he did last time; offered some options and we bought. Finance(Darin and Jen) are first class and we drove our new MB home. Professional service and personnel all around - highly recommend - Fred & Eileen Sundstrom More
Always great service! Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take Shaun Hagler is awesome! His customer service is on point 100% of the time and really makes me feel as though I am his only customer. I wouldn't take my car anywhere else! More