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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,481 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,481 reviews

January 27, 2017

Excellent service and professionalism! From the shopping process to the buying and the financing, they all made me feel very relaxed and comfortable. My best experience buying a car. More

by Lisa Vazquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcom Moore, Frank (Mng)
January 25, 2017

great service , great service great service, all around, great price. Free state inspection , saved $16.00 Travis is a great job on updating me on the service nee More

by Annie Simms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
January 25, 2017

Upgraded command control and navigation system Great customer service from start to finish. I arrived 1 minutes after service closing time and I was processed with exception care. I will buy ano More

by Go for IT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Melton
January 20, 2017

Excellent Service They were booked heavy for the day I needed service. They were able to fit me in the schedule and even gave me a loaner vehicle so I would could cont More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
January 14, 2017

CPO '14 E350 Mike Collins did an outstanding job. Knowledgeable and responsive, he was a pleasure to work with. He followed up on questions and explain MB' complic More

by MBfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Collins, Wayne, and Frank Costa
January 14, 2017

Great job by Travis Travis is the best. I was very proud of his service. He is very professional and knows much of my vehicle and how to resolve issues. I will continue t More

by Princeugomba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
January 13, 2017

Outstanding service reps Took my car in for an evaluation and it was fixed on the spot and I was given a loaner car even though I did not have an appointment for the service. More

by Cheryl Rivet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Brian
January 12, 2017

SL550 Service The only issue I have is that no one informed me of the action taken to resolve the problem of a possible engine misfire that I experienced on the way More

by Mercedesowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot recall name.
January 08, 2017

New car purchase Great experience. Somethings that were assumed to be on my vehicle, we're not. I love my vehicle anyway with some of the upgraded features vs. the 201 More

by Treesa Son
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
January 04, 2017

Professionalism! We were provided with a car with which to us while ours was being serviced. They go above and beyond to provide outstanding service. We will defin More

by Chanu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
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