Mercedes-Benz of Midlothian

Excellent service. The service department and staff have helped me on several occasions and I appreciate their help over the years. Their expertise and vehicle knowledge The service department and staff have helped me on several occasions and I appreciate their help over the years. Their expertise and vehicle knowledge is impressive. More

Mercedes sales purchase The customer service ,the experience and the professionalism was outstanding. The people who work at the dealership are all friendly. I highly recomme The customer service ,the experience and the professionalism was outstanding. The people who work at the dealership are all friendly. I highly recommend this is the dealership to purchase a Mercedes. More

Service Visit Everything was efficient and on time. The service was wonderful and Brian is the best Service Adviser I have every had. Brian is knowledgeable about m Everything was efficient and on time. The service was wonderful and Brian is the best Service Adviser I have every had. Brian is knowledgeable about my vehicle and his recommendations are always on point. More

Good Service The Team of Mercedes Richmond was very professional from the time I set up the appointment to the time I picked up my car. I will definitely recommend The Team of Mercedes Richmond was very professional from the time I set up the appointment to the time I picked up my car. I will definitely recommend Mercedes Richmond. A very special thanks to Travis, Brian and Shaun. More

Customer Service I brought my vehicle in to be serviced after failed attempt to determine or fix my car at other auto shops. The service department researched many av I brought my vehicle in to be serviced after failed attempt to determine or fix my car at other auto shops. The service department researched many avenues to resolve my car problems. However, the most significant part of this review is the customer service I received from one of your employees, Shaun Hagler. His friendly, patient, and helpful mannerisms made my experience extremely pleasant. He kept me informed through out the processed. Although the outcome was not what I expected, Shaun's assistance and pleasant personality significantly helped to make everything ok! More

Unbeatable Th whole team lead by John reed was incredibly understanding, accommodating and patient. They went all of their way to make sure I got the car I want Th whole team lead by John reed was incredibly understanding, accommodating and patient. They went all of their way to make sure I got the car I wanted and was happy with price, extras, etc More

My review Good crew that works at midlothian Mercedes Benz and always have positives for that crew there. Just wish it was cheaper. Text usage was interesti Good crew that works at midlothian Mercedes Benz and always have positives for that crew there. Just wish it was cheaper. Text usage was interesting and good More

“A” Service for 1999 MB E 320 Service Advisor, Leslie Scott Lambert was very knowledgeable and professional.He provided answers to all of my questions. My overall experience with M Service Advisor, Leslie Scott Lambert was very knowledgeable and professional.He provided answers to all of my questions. My overall experience with MB was excellent. More

Awesome. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. Scott was incredible to work with. Always on top of things, friendly, and an all around nice guy that took the time to go over everything. More

It was a great experience! Everybody was very professional and helpful. Made my experience stress free and they were patient explaining how the cars accessories work. The atmos Everybody was very professional and helpful. Made my experience stress free and they were patient explaining how the cars accessories work. The atmosphere of the dealership is friendly and everybody works well as a team. More