Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,687 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,687 reviews
May 24, 2025
Regina at the Midlothian Mercedes Benz service is the best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care o best. She takes personal interest in ensuring car is taken care of. Good communication skills and most importantly ensures any issue is taken care of. I came to her from abroad street Mercedes Benz’s service which I was not happy with. OMG it is a mark difference between Broad street and Midlothian . Even though both owned the same parent company but Midlothian one feels like true Mercedes class service. More
by PMANAKTALA
Verified CustomerEmployees Worked With
May 24, 2025
Ragina was such a professional service advisor. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. All my questions addressed, all my concerns laid to rest. One of the better experiences I’ve had at a dealership. Thank you. More
by Coley
Employees Worked With
May 23, 2025
The midlothian va dealership takes care of their customers and tries to get you out as quick as possible customers and tries to get you out as quick as possible More
by ELWAY1970
Employees Worked With
May 22, 2025
Mercedes Benz of Midlothian is awesome. I have had great experiences with them for the past 10 years. I have had great experiences with them for the past 10 years. More
by MRST57
Employees Worked With
May 22, 2025
Uppn collection of vehicle, as arranged, it had not been communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both communicated internally with other departments who had no knowledge the car was ready. While the fault does seem to be addressed, a breakdown of both diagnosis and repairs completed is yet to be shared/given. More
by Christopher Lennon
May 22, 2025
CLEAN AND VERY FRIENDLY ATMOSPHERE. I will recommend to my family and friends. I will be back again for trading. I will recommend to my family and friends. I will be back again for trading. More
by Santana461@verizon.net
Employees Worked With
May 22, 2025
Excellent, as always! Alan was gracious and efficient getting me checked in, service desk personnel were as well. Alan was gracious and efficient getting me checked in, service desk personnel were as well. More
by Mb3
Employees Worked With
May 21, 2025
They locked my car knowing the battery was dead and had me there for a while. me there for a while. More
by Coco
Employees Worked With
May 21, 2025
I had the pleasure of working with Austin. I must say he was knowledgeable and very patient with me. This was a major purchase and I was extremely nervous but he eased my frustrations and gui I must say he was knowledgeable and very patient with me. This was a major purchase and I was extremely nervous but he eased my frustrations and guided me smoothly through to completion. Thank you Austin. More
by DWMARLEYGI
Employees Worked With
May 21, 2025
I was able to make an appointment quickly. They were reaponsive to my questions and needs. They were reaponsive to my questions and needs. More
by Amy Mazzo
Employees Worked With
