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Mercedes-Benz of Midlothian
Midlothian, VA
1,689 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,689 reviews
May 12, 2025
My two year experience with Mercedes- Midlothian has been nothing short of amazing. Great customer service, my car is always ready within a couple of hours to 3 business days depending on what the issue is. nothing short of amazing. Great customer service, my car is always ready within a couple of hours to 3 business days depending on what the issue is. I recently had a few things done on my car and thought it would take a long time and I was back on the road in two days. More
by stephenleonard34
Verified Customer
May 11, 2025
The service met my expectations. My service representative was professional and treated me with dignity and respect. I would highly recommend Mercedes of Midlothian. My service representative was professional and treated me with dignity and respect. I would highly recommend Mercedes of Midlothian. More
by Silver57*
Employees Worked With
Shane
May 11, 2025
Very convenient and efficient. I was impressed that our Salesman, Isiah Cotton recognized me when i came in for service this week ( we bought a GLC300 in Dec. 2024).He offered to I was impressed that our Salesman, Isiah Cotton recognized me when i came in for service this week ( we bought a GLC300 in Dec. 2024).He offered to take his time to help familiarize me with all the wonderful features of our new car. Very pleasant environment. More
by Pryority
Employees Worked With
May 11, 2025
Three days to resolve a simple software update for a faulty sensor?!? Terrible communication to keep me updated faulty sensor?!? Terrible communication to keep me updated More
by gm1
May 11, 2025
The best Mercedes Service Department and Sales Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! Department. Mercedes Midlothian ROCKS!!!!!!! Such a pleasure doing business with them! More
by MYJOJO913
Employees Worked With
Other Employees :
Shane - my service writer! He is amazing!!!, Ryan Pulley
May 09, 2025
Exceptional service, knowledgeable staff, prompt repairs, luxurious waiting area, attention to detail, always professional and courteous. luxurious waiting area, attention to detail, always professional and courteous. More
by BRANDONCHUDSON
