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Mercedes-Benz of Midlothian
Midlothian, VA
1,689 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,689 reviews
Verified Customer
April 29, 2025
Mercedes-Benz of Midlothian is nice, friendly, and the epitome of what customer service should be! epitome of what customer service should be! More
by L.
Employees Worked With
April 29, 2025
The service was impeccable. Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! Ragina very thoughtful and knows how to treat her customers. It shows she loves her job! More
by jesseforkner
Employees Worked With
Other Employees :
Ryan Pulley
April 28, 2025
I can’t say enough positive things about our experience with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! with Frank. He was informative, patient and kind as my Mom and I navigated her car purchase! More
by JENNE.GRIFFIN
April 28, 2025
All around great service from sales to service! I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. I have purchased 3 vehicles from this dealership through the years and would not think about going anywhere else. More
by npchell
Employees Worked With
April 27, 2025
Isiah was great, he was able to meet my needs and working with the finance manager was easy. I appreciated how flexible he was with my schedule. with the finance manager was easy. I appreciated how flexible he was with my schedule. More
by THISISTAHA
Employees Worked With
April 27, 2025
Austin M. was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! was a real pleasure to work with and was very knowledgeable. He answered many of our questions and was extremely professional! More
by BRIANHERBERT9
Employees Worked With
Austin Murad
April 27, 2025
Scott in the service department is the best! Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. T Always provides excellent customer service. I drive an hour round-trip out of the way just to go to Mercedes of Midlothian for all my service. The sales department is awesome too! Ryan, Wil, Chris, and Ben are very attentive and go the extra mile any time we buy a new Mercedes from them. This is the only dealership we go to when buying new. More
by Paul M.
Employees Worked With
Other Employees :
Ben Taliaferro, Ryan Pulley
April 26, 2025
Great customer service, service great and free chips Clean staff nice 1100 hi price todays times. chips Clean staff nice 1100 hi price todays times. More
by BUDMORI1269
