Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,581 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,581 reviews
March 01, 2025
Charles is instrumental dynamic and demonstrates quality experience in assisting great customer service and care! experience in assisting great customer service and care! More
by mslaw623
March 01, 2025
Great job keeping me informed every step of the way ! Nicole was great she did a great job explaining all of the services and prices to me . Nicole was great she did a great job explaining all of the services and prices to me . More
by DUBIEL1234
Verified CustomerEmployees Worked With
March 01, 2025
Work was done on time and the car was cleaned. I was informed of work that needed to be done. A I was informed of work that needed to be done. A More
by JBRANTLEYDPM
Employees Worked With
February 28, 2025
My car buying experience was amazing. My salesman, Charles Armstrong was awesome. His knowledge, experience, and professionalism was outstanding. My finance rep, Jenna was also great. My salesman, Charles Armstrong was awesome. His knowledge, experience, and professionalism was outstanding. My finance rep, Jenna was also great. More
by mandaj2595
Employees Worked With
James Armstrong
February 28, 2025
Service was exceptional at best. Regina communicated with me every step of the way until service was completed. Regina communicated with me every step of the way until service was completed. More
by sharonsmiles81
February 27, 2025
This is THE BEST service center I have ever dealt with! Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. Ragina was my service advisor and was so amazing. She is kind, knowledgeable, and patient. More
by Dr. S
Employees Worked With
February 26, 2025
Had the car on time as promised. Furnished a ride for me to pick up car. Very friendly. Furnished a ride for me to pick up car. Very friendly. More
by JSW11237
Employees Worked With
February 24, 2025
I called the dealership and asked for sales and was lucky to be transferred to Ben. He went above and beyond taking several videos of the vehicle that I inquired about. We ended up making an appointment fo to be transferred to Ben. He went above and beyond taking several videos of the vehicle that I inquired about. We ended up making an appointment for the next morning and meet with Ben and bought the vehicle. More
by DENISEVANTOL
February 19, 2025
The service received was excellent and the customer service representative was very accommodating. Thank you. service representative was very accommodating. Thank you. More
by nancrev1
