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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,705 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,705 reviews

July 27, 2025

We loved the quick efficient service and the added video updates and feedback. Very helpful. More

by BRONRX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Great communication and on time service. Scott is a true professional and was super helpful in getting the work done More

by DAHBSBAKERSBUILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

They did a great job. Updated the software. Resolved all our issues with a smile More

by PBOLESTA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

I was driving by the dealership after having been to the jeep dealership to order a part. So glad I did. I drove a Mercedes home to try out & bought the next day. Was meant to be More

by SUSANCONSULT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Nicole kept us up to date on progress. The service was well completed well and timely. More

by geoffpetrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

This dealership provides quality care for their customers and are very professional when it comes to handling business. More

by CRWoodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wil Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mansfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian - Finance
July 24, 2025

We are new to Virginia so we didn’t know anyone at the Midlothian Mercedes. We were pleasantly surprised by the welcoming reception and by the great service provided by Scott Lambert. Keep up the good wor More

by Flavia
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

I dealt with the service manager (Mr Hickman). He was known and professional. My vehicle was repaired properly and completed on schedule More

by LeoSuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

The service I receive on July 7 was quick and excellent. I like the idea that I can see it on video throughout the inspection.. More

by GLOBEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Scott Lambert great to work with when service needed. Everyone at the dealership courteous and professional. More

by Pwright06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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