Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Midlothian
Midlothian, VA
1,806 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,806 reviews
Verified Customer
January 23, 2025
Alan is always very helpful and communicates the issues plainly and completely. Advises when something cannot be accomplished and why and when it will be available. plainly and completely. Advises when something cannot be accomplished and why and when it will be available. More
by JGLOVER590
Employees Worked With
Alan Mansfield
January 23, 2025
I worked with Charles on a 24 Mercedes C43 for my wife. He was very professional, kept up with communications, and was able to give us a great price. We will be coming back for any future Mercedes Benz pur He was very professional, kept up with communications, and was able to give us a great price. We will be coming back for any future Mercedes Benz purchases. More
by Anthony P
Employees Worked With
Charles Armstrong
January 22, 2025
Prompt friendly service. Clean and relaxing waiting areas. Unfortunately, too cold to wash my car. Clean and relaxing waiting areas. Unfortunately, too cold to wash my car. More
by dpfranklin57
Employees Worked With
January 22, 2025
Isaiah Cotton provided us with exceptional sales service when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our q when we bought our 2025 Mercedes GLE 350 this week. Isaiah was pleasant to work with, responsive to us when we reached out, patiently answered our questions and provided a helpful new car orientation for us. He was proactive without being pushy and if he didn't know the answer, he was honest about it and quickly found the answer we needed. He diligently continued to search for the vehicle that matched our needs and preferences and very quickly found us our car. We would recommend Isaiah to others who are interested in buying a new car! More
by Pam Diemer
Employees Worked With
Isaiah Cotton
January 21, 2025
Professional, courteous, accommodating, knowledgeable, and expeditious processing to obtain the vehicle of choice. Completely satisfied! and expeditious processing to obtain the vehicle of choice. Completely satisfied! More
by zkeough
Employees Worked With
January 21, 2025
Everything was great. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. Only disappointment was nit having not having my car washed because it was not working at the time. Loved the video clip of my car being worked on. More
by Calam10
Employees Worked With
January 20, 2025
They really listen. Frank and the team don’t make you waste time. Happy customer. Frank and the team don’t make you waste time. Happy customer. More
by rturner31
Employees Worked With
