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Mercedes-Benz of Midlothian

Midlothian, VA

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Employees
Reviews
Vehicles
4.6
1,812 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,812 reviews

January 26, 2025

The communication was effective and on point; the advisor kept me informed. The service was done completely to my satisfaction and in a timely manor. The staff was very pleasant and friendly. More

by Thom G
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
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January 25, 2025

Helpful and knowledgeable. Provided good information. Communicated well and gave good advice with good service. More

by GAMANANO4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert
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January 25, 2025

This is thebBest customer service I’ve ever experienced at a dealership. I highly recommend More

by POLLY.HELM
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyne Hoke
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January 24, 2025

The staff was very helpful and the experience was smooth! Wayne has been wonderful to work with as always. Would buy again from this dealership. More

by SKNIAZ
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Recommend Dealer
Yes
Employees Worked With
Wayne Booth
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January 24, 2025

Excellent service. Knowledgeable staff and friendly environment. Will continue service my vehicle here in the future More

by DARREN.SIMPS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
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January 23, 2025

Car runs quiet and tracks perfect with new tires. Transmission / Diff service seems to have smoothed out gear changes to like new. Thanks, Ken More

by Kenneth.j.adams
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cheyne
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January 23, 2025

Great service and Allen always explains the services being performed on my Vehicle. All the employees are friendly and welcoming. More

by sharon.c.koon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
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January 23, 2025

Alan is always very helpful and communicates the issues plainly and completely. Advises when something cannot be accomplished and why and when it will be available. More

by JGLOVER590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
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January 23, 2025

I worked with Charles on a 24 Mercedes C43 for my wife. He was very professional, kept up with communications, and was able to give us a great price. We will be coming back for any future Mercedes Benz pur More

by Anthony P
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Armstrong
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January 22, 2025

Prompt friendly service. Clean and relaxing waiting areas. Unfortunately, too cold to wash my car. More

by dpfranklin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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