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Mercedes-Benz of Midlothian
Midlothian, VA
1,629 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,629 reviews
October 06, 2024
Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More
by npchell
Verified CustomerEmployees Worked With
Other Employees :
Will and Frank Costa
October 05, 2024
Amanda the cashier was fantastic! Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street More
by MLYONS1142
October 05, 2024
Pleasant & professional service. She followed through from the initial phone call to the car pickup. She followed through from the initial phone call to the car pickup. More
by joanee1820
Employees Worked With
October 03, 2024
GREAT customer service, very knowledgeable, very helpful, very patient and professional and friendly. He is outstanding! just referred another client today very patient and professional and friendly. He is outstanding! just referred another client today More
by JUICYFRUIT02
Employees Worked With
October 03, 2024
Excellent service writer. He kept us informed at all times and took care of the problems. He kept us informed at all times and took care of the problems. More
by jimgreen0650
Employees Worked With
October 02, 2024
It took two weeks of trying to schedule a service appointment. I shared that information each time I would call. I would either be transferred to someone’s voicemail or put on hold endlessly! appointment. I shared that information each time I would call. I would either be transferred to someone’s voicemail or put on hold endlessly! More
by DRMARLENESCOTT
Employees Worked With
Cheyne
October 01, 2024
Great service . .everything was done in timely matter. As always great customer service. The wait was not long at all .everything was done in timely matter. As always great customer service. The wait was not long at all More
by GLAMAMA
Employees Worked With
October 01, 2024
I love bringing my vehicle to the dealership and having them work on my Sprinter van. Scott Lambert is always a straight shooter and enjoy talking with him. them work on my Sprinter van. Scott Lambert is always a straight shooter and enjoy talking with him. More
by mike.rose00
Employees Worked With
October 01, 2024
Had an engine failure while on the road from Florida. Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of duty to get us back on the road. If I lived close to the Richmond area Midlothian would be the place I would choose to get my service done. More
by SROCHE74
