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Mercedes-Benz of Midlothian
Midlothian, VA
1,629 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,629 reviews
September 22, 2024
Wonderful service, Service member very knowledgeable and considered of my time. He looked for ways to save me time considered of my time. He looked for ways to save me time More
by Eddie
Verified CustomerEmployees Worked With
September 21, 2024
Great experience. Frank was very helpful and knowledgeable and made the entire experience pleasant. I would definitely purchase from them again. Thanks Frank was very helpful and knowledgeable and made the entire experience pleasant. I would definitely purchase from them again. Thanks More
by FORRESTLBLACK
Employees Worked With
September 21, 2024
I was very pleased with my service A experience. Each part of the process was greeted with friendly faces. Each part of the process was greeted with friendly faces. More
by lisa.disney1014
Employees Worked With
September 21, 2024
I think Scott Lambert and Amanda Dudley are superior. The service they provide is magnificent. Thank you. Gerry Seeber The service they provide is magnificent. Thank you. Gerry Seeber More
by GERRYSEEBER
Employees Worked With
September 20, 2024
Scott Lambert is very cordial and professional. He knows his job. He makes you want to come to the Midlothian branch for your service. He knows his job. He makes you want to come to the Midlothian branch for your service. More
by dtribblesr
Employees Worked With
September 20, 2024
This dealership was amazing. I recently bought a new to me 2011 sprinter from a less than reputable dealership. I brought it in for service and Cheyne in the service department d I recently bought a new to me 2011 sprinter from a less than reputable dealership. I brought it in for service and Cheyne in the service department didn’t bat an eye at what is probably the ugliest fan they’ve seen in years. He still treated me as if it was a brand new model and bath and night at how old my Bam was. Dealership kept constant contact with me while the work was being done and call me when my van is ready to be picked up. They gave me a full service report of what was done, and everyone who I interacted with was amazing. More
by SONNYRVA
September 19, 2024
The service I received yesterday from our new Service Advisor , Cheyne Hoke, was exceptional and he was a real pleasure to work with. Needed a complete wheel alignment in a hurry as am leaving for a tri Advisor , Cheyne Hoke, was exceptional and he was a real pleasure to work with. Needed a complete wheel alignment in a hurry as am leaving for a trip next week and didn't have an appointment. Cheyne took charge, worked with service department to get me in on a standby basis, and succeeded in getting our alignment completed by the end of the next day. I now look forward to future contacts with Cheyne as a pleasurable experience. More
by creadie84
Employees Worked With
Cheyne Hoke
September 15, 2024
Great experience! ! Thank you!! Efficient and carefully worked on. Appreciate the care in working on my vehicle. ! Thank you!! Efficient and carefully worked on. Appreciate the care in working on my vehicle. More
by Tharza469
September 15, 2024
Ms. Regina’s service was very good and hospitable during my time at the dealership . I definitely appreciate her meeting my needs of the loaner and the promptness of getting me in and out.. my time at the dealership . I definitely appreciate her meeting my needs of the loaner and the promptness of getting me in and out.. More
by THEODORE9691
Employees Worked With
