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Mercedes-Benz of Midlothian
Midlothian, VA
1,498 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,498 reviews
June 14, 2024
We bought or car stress free and or sale representative was great highly experienced great customer service was great highly experienced great customer service More
by NASEEMMURSHED804
Verified CustomerEmployees Worked With
June 14, 2024
Frank was exceptional. He identified my needs and met all of my requirements and concerns He identified my needs and met all of my requirements and concerns More
by Rose Martin Turnage
June 14, 2024
The dealership allowed me to make a service appointment at the last moment, and the agent was very clear and concise as to when my car would be ready and kept me in the loop along the way at the last moment, and the agent was very clear and concise as to when my car would be ready and kept me in the loop along the way More
by stevepetock
Employees Worked With
June 14, 2024
Service Associates are knowledgeable, personable, and efficient. Both Regina and Scott are great. Booking an appointment was good - courteous agents. efficient. Both Regina and Scott are great. Booking an appointment was good - courteous agents. More
by PETERT3
Employees Worked With
June 13, 2024
I cannot say enough great things about Frank Costa! He helped me when my lease was up with my car and he worked out a fantastic deal for me to buy my car instead of lease again. I appreciate all of his He helped me when my lease was up with my car and he worked out a fantastic deal for me to buy my car instead of lease again. I appreciate all of his hard work and dedication and if you need any help at Mercedes Midlothian, Frank is your guy! More
by Alexandra.kaiser226
Employees Worked With
June 13, 2024
Wonderful experience. Dylan was very knowledgeable about the car we purchased and very helpful. He walked us through everything. Dylan was very knowledgeable about the car we purchased and very helpful. He walked us through everything. More
by kellytich
Employees Worked With
June 13, 2024
Great service…. Work completed when told! Friendly service; clean well kept customer wait room. Thank you Work completed when told! Friendly service; clean well kept customer wait room. Thank you More
by GDABOUT59
Employees Worked With
June 12, 2024
Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More
by YONGSHINPARK
Employees Worked With
Rick Nelson
