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Mercedes-Benz of Midlothian
Midlothian, VA
1,572 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,572 reviews
June 24, 2024
Great service advisors, good customer service, ensures customers are satisfied with service, first class organization. customers are satisfied with service, first class organization. More
by ryoung5142
Verified Customer
June 23, 2024
Excellent Service was done By tecnition & service team everything done perfectly I was very satisfied everything done perfectly I was very satisfied More
by mat4601
June 19, 2024
Fast and efficient and through and professional service with a smile. And they made sure parts were ready. with a smile. And they made sure parts were ready. More
by MELISSA.MICHAUD
Employees Worked With
June 19, 2024
I always have a great experience at a Mercedes Midlothian. Top notch service and customer care. Midlothian. Top notch service and customer care. More
by Williamshope35
Employees Worked With
June 19, 2024
My first time at the dealer. We also have a GLS 450 that I will get serviced there next time. We also have a GLS 450 that I will get serviced there next time. More
by ANDYWAHL
Employees Worked With
June 19, 2024
Service department is good and we have always used the same service representative Travis Melton. Love being able to get the car back the same day! same service representative Travis Melton. Love being able to get the car back the same day! More
by rrrrs4
Employees Worked With
Travis Melton
June 18, 2024
Excellent service. Responsive to our needs. Provided a loaner car when in for service. Comfortable waiting areas and some drinks/ snacks during waiting time. Responsive to our needs. Provided a loaner car when in for service. Comfortable waiting areas and some drinks/ snacks during waiting time. More
by bob
Employees Worked With
June 18, 2024
Great service. Very knowledgable. No pressure sale very appealing. Sales rep very informative. Great experience. Very knowledgable. No pressure sale very appealing. Sales rep very informative. Great experience. More
by mhughes110
