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Mercedes-Benz of Midlothian
Midlothian, VA
1,571 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,571 reviews
Verified Customer
June 13, 2024
Great service…. Work completed when told! Friendly service; clean well kept customer wait room. Thank you Work completed when told! Friendly service; clean well kept customer wait room. Thank you More
by GDABOUT59
Employees Worked With
Other Employees :
Ryan Pulley
June 12, 2024
Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More
by YONGSHINPARK
Employees Worked With
Rick Nelson
June 12, 2024
Lucas was great to work with. He made us feel very comfortable and confident in purchasing my car. My wife will be looking to trade in her Range Rover and we will go to Lucas for He made us feel very comfortable and confident in purchasing my car. My wife will be looking to trade in her Range Rover and we will go to Lucas for business. I came in to buy a car specifically from Lucas because I dealt with him before while I was looking in March. He was pleasant and helpful them and he was the same now. More
by shaunparker76
Employees Worked With
Lucas Wadsworth
June 11, 2024
Service personnel were good. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. More
by gingermeig
Employees Worked With
Scott Lambert
June 11, 2024
Rick Nelson was a fantastic service advisor! He worked with us to get the best outcome for our situation and kept me laughing along the way He worked with us to get the best outcome for our situation and kept me laughing along the way More
by KRMCC1994
Employees Worked With
Rick Nelson
June 11, 2024
The car buying process can be an exciting as well as a taxing experience. Thanks to all the Mercedes of Midlothian team members for their excellent handing of all aspects of my vehicle buying experience. taxing experience. Thanks to all the Mercedes of Midlothian team members for their excellent handing of all aspects of my vehicle buying experience. Special note to Wayne B. For exceptional service. More
by KLF1002
June 10, 2024
Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More
by FOURBRUZ
June 09, 2024
Work done quickly and well. Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with our business after buying two cars there. Good luck in the future! More
by RUSHMERE55
Employees Worked With
