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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,570 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,570 reviews

June 13, 2024

Great service…. Work completed when told! Friendly service; clean well kept customer wait room. Thank you More

by GDABOUT59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Costa II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Hakki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ragina Fitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pulley
June 12, 2024

Rick Nelson is friendly and knowledgeable. He did extra work for unpaid insurance balance. I will definitely be using his service again in the future. More

by YONGSHINPARK
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 12, 2024

Lucas was great to work with. He made us feel very comfortable and confident in purchasing my car. My wife will be looking to trade in her Range Rover and we will go to Lucas for More

by shaunparker76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Wadsworth
June 12, 2024

Wonderful experience from beginning to end with both sales & service! Keep up the great work Mercedes of Midlothian! More

by S. Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Cates (Sales); Scott Lambert (Service)
June 11, 2024

Rick Nelson was a fantastic service advisor! He worked with us to get the best outcome for our situation and kept me laughing along the way More

by KRMCC1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nelson
June 11, 2024

Service personnel were good. But the price charged for service was much higher than any other dealer I had ever been to. The cost was not worth the work done. More

by gingermeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Lambert
June 11, 2024

The car buying process can be an exciting as well as a taxing experience. Thanks to all the Mercedes of Midlothian team members for their excellent handing of all aspects of my vehicle buying experience. More

by KLF1002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Booth, Ryan Pulley
June 10, 2024

Great experience overall. Service was excellent and would recommend taking your mercedes to Mercedes of Midlothian anytime. More

by FOURBRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilder Hickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bruington, Ryan Pulley
June 09, 2024

Work done quickly and well. Staff very professional. The only negative note was the casher’s attitude when we checked out. Very poor as if you guys do not want to continue with More

by RUSHMERE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Professional services from beginning to end. The work performed was great just hoping it lasts. More

by bhinestimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
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