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Mercedes-Benz of Midlothian
Midlothian, VA
1,570 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,570 reviews
April 06, 2024
Friendly faces good atmosphere and very professional, also good snacks, not a lot of wait time also good snacks, not a lot of wait time More
by JARHEAD79
Verified CustomerEmployees Worked With
Other Employees :
Alan Mansfield , Ryan Pulley, Lucas Wadsworth
April 05, 2024
This location is absolutely fantastic! !! I have always been treated right here and they have always addressed and handled all areas of my vehicles concerns ,Thank You !! I have always been treated right here and they have always addressed and handled all areas of my vehicles concerns ,Thank You More
by Sodivine
Employees Worked With
Travis Mellon
March 31, 2024
Dylan was very professional and a pleasure transacting with him. Did what he said he would do..... with him. Did what he said he would do..... More
by dsakol
Employees Worked With
March 31, 2024
Brent was so patient! I was back and forth for a little bit. I never felt pressured He answered all my questions. Jenna in finance was amazing as well. Very quick and I was back and forth for a little bit. I never felt pressured He answered all my questions. Jenna in finance was amazing as well. Very quick and easy buying process. More
by MCLANE3
Employees Worked With
Brent Trimmer. Jenna. Will Turner, Ryan Pulley
March 31, 2024
Sam provided excellent customer service throughout the entire process. He was incredibly communicative, and knowledgeable about the vehicle. He went above and beyond to find me the perfect vehicle. He w entire process. He was incredibly communicative, and knowledgeable about the vehicle. He went above and beyond to find me the perfect vehicle. He was incredibly helpful and patient in explaining all of the features of the car. More
by s wray
Employees Worked With
Sam Cates
March 30, 2024
The Service Department was speedy and efficient in taking care of my State Inspection. I had a family medical issue I had to address therefore I needed my service completed as soon as possible. It was ready care of my State Inspection. I had a family medical issue I had to address therefore I needed my service completed as soon as possible. It was ready to go in record time. Thank you. More
by franki60
Employees Worked With
Travis Melton- Service Advisor
