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Mercedes-Benz of Midlothian
Midlothian, VA
1,472 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,472 reviews
December 13, 2022
I am really pleased with the service and the personal care I always receive from Midlothian MB. I want to thank Travis for his attention to servicing my wonderful 2003 SLK 230, I hope I can keep it on th care I always receive from Midlothian MB. I want to thank Travis for his attention to servicing my wonderful 2003 SLK 230, I hope I can keep it on the road for many more years! More
by MR
Employees Worked With
Travis
December 12, 2022
I give four stars only because I find the phone system - where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased where I call what I think is the dealership per the internet numbers given, and get someone somewhere else, or so it seems. Otherwise, I am pleased with the service I get and the time it takes them to do it. More
by Ellen Ray
Employees Worked With
November 06, 2022
I enjoy the relationship with this dealer. They are kind and professional and the service addresses the issue at hand. They are kind and professional and the service addresses the issue at hand. More
by ratkins
Employees Worked With
November 05, 2022
The staff from service to getting g car back was very satisfying. Thanks Mercedes-Benz satisfying. Thanks Mercedes-Benz More
by goslow2012@yah
Employees Worked With
November 05, 2022
Everyone at the dealership from sales to service is friendly, efficient and professional. I bought my car there five years ago and have been treated like a valued customer ever since. friendly, efficient and professional. I bought my car there five years ago and have been treated like a valued customer ever since. More
by CiCi
Employees Worked With
November 05, 2022
Always there to provide whatever is necessary! It starts at the top and goes all the way down the organization with exceptional customer service! It starts at the top and goes all the way down the organization with exceptional customer service! More
by Vinniewright
Employees Worked With
October 22, 2022
Scott lambert does a good job! Mercedes of Midlothian listens to my concerns about my SUV Mercedes of Midlothian listens to my concerns about my SUV More
by Tomdimulberry
Employees Worked With
