Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Midlothian

Midlothian, VA

Overview
Employees
Reviews
Vehicles
4.6
1,569 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Contact Dealership
View Awards

12200 Midlothian Tpke

Midlothian, VA

23113

Directions

By Type

Showing 1,569 reviews

April 05, 2024

This location is absolutely fantastic! !! I have always been treated right here and they have always addressed and handled all areas of my vehicles concerns ,Thank You More

by Sodivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mellon
Report | Print
April 01, 2024

The Customer Service was great. Very friendly and efficient. They listen and addressed all my concerns. More

by SHIRLEY.GOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Deoartment
Report | Print
March 31, 2024

Dylan was very professional and a pleasure transacting with him. Did what he said he would do..... More

by dsakol
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 31, 2024

Brent was so patient! I was back and forth for a little bit. I never felt pressured He answered all my questions. Jenna in finance was amazing as well. Very quick and More

by MCLANE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Trimmer. Jenna. Will Turner, Ryan Pulley
Report | Print
March 31, 2024

Staff are very friendly and helpful! Service was quick. The store is in a great location. More

by ALICIADAVISON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
March 31, 2024

Sam provided excellent customer service throughout the entire process. He was incredibly communicative, and knowledgeable about the vehicle. He went above and beyond to find me the perfect vehicle. He w More

by s wray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Cates
Report | Print
March 31, 2024

Currently receiving good service here at this location. Thanks for prompt services rendered. Mr. Nelson is definitely a people person! Thanks More

by DALE7734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
March 30, 2024

I don’t expect to pay CC fees for using CC to pay for my car services. If think it’s very petty of MB. More

by HEROHARONIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lambert- Excellent service
Report | Print
March 30, 2024

The Service Department was speedy and efficient in taking care of my State Inspection. I had a family medical issue I had to address therefore I needed my service completed as soon as possible. It was ready More

by franki60
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Melton- Service Advisor
Report | Print
March 30, 2024

Pleasant,straight forward and to the point of getting the job done right! Customer service, first! Great job team and thank you! More

by WELEASEBYTEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moss, Ryan Pulley
Report | Print
1
...
78
79
80
...
157