Mercedes-Benz of Midlothian

Always there to provide whatever is necessary! It starts at the top and goes all the way down the organization with exceptional customer service! It starts at the top and goes all the way down the organization with exceptional customer service! More

Excellent customer service! They kept me informed of the status of my vehicle and made it convenient with my schedule. They kept me informed of the status of my vehicle and made it convenient with my schedule. More

Scott lambert does a good job! Mercedes of Midlothian listens to my concerns about my SUV Mercedes of Midlothian listens to my concerns about my SUV More

I walked in to the Mercedes-Benz of Midlothian to browse and research cars, since I was thinking of purchasing a new vehicle in the future. It was the first dealership I got to visit and ended up leaving wi and research cars, since I was thinking of purchasing a new vehicle in the future. It was the first dealership I got to visit and ended up leaving with a new car. We were immediately greeted by Dylan Anderson and got tons of information on the vehicle options that suited me based on what I was looking for. By far the most enjoyable experience I have had when working with a car salesman! I was undecided, but Dylan was encouraging enough without being pushy. Lastly, when it came to the finance process, working with Jenna Devlin was a breeze. Usually, the finance is my least favorite part, but not this time! I love my new ride and ultimately have nothing but amazing things to say about my experience. More

Perfect. ♥️ Texting with service! They addressed all of my concerns and returned my vehicle in a timely manner. ♥️ Texting with service! They addressed all of my concerns and returned my vehicle in a timely manner. More

Easy to schedule. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy. On time, courteous staff, comfortable waiting area and professional service overall. Maintenance made easy. More

Alan Mansfield is the dealership to me and he is professional, experienced, knowledgeable and motivated to help me every time. professional, experienced, knowledgeable and motivated to help me every time. More

Alon, my sales representative, is so professional and knowledgeable. He made the process very smooth and he followed up on everything he said he would. knowledgeable. He made the process very smooth and he followed up on everything he said he would. More

I want to thank Forest, in the parts department, for his proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made th proactiveness, professionalism, support, and empathy. He expedited a new wheel for my vehicle to replace a cracked wheel, but most of all, he made the safety of my one-year-old daughter and me a priority. I can’t thank him enough. Josh Fogg accommodated my same-day service request to replace the cracked wheel. More

The staff was very friendly, professional, and personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was personable. The service was fast and they were able to accommodate an additional service request that was listed on my appointment. The waiting was very spacious. More