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Mercedes-Benz of Midlothian

Midlothian, VA

4.6
1,471 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 1,471 reviews

August 29, 2022

Sales person, Anthony was pleasant, polite and easy to work with. He answered all my concerns. The dealership building was clean, receptionist was friendly and courteous, as was, the financial manager More

by blanchemu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony P.
August 16, 2022

This dealership is exactly what I imagined it to be. It was what Mercedes Benz is known for and that's class and luxury. More

by trwilliams94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alon Gokovski, Jon Barker, Wil Turner
August 12, 2022

I experienced superb customer service! Many thanks to my service technician Scott. He made the total process as smooth as possible. More

by anewdayofexcellence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
August 09, 2022

Very polite and always answered their phones when I called. I purchased a 2019 Camaro from out of state and they handled my transaction very professionally. More

by jburnette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Moss
August 06, 2022

I Enjoy come here they do a great job on my truck and it never take a long time More

by KeuntayGonder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Was so thankful and surprised to have the state inspection completed at no cost! And they washed my car for me! I was so excited More

by Karenloewen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2022

Sam Cates was great. He kept me up to date on the progress, very responsive, friendly, professional, and just generally easy to talk to. Would definitely recommend him to More

by MC Dippenaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Cates
July 24, 2022

I had excellent service! I have the greatest confidence in Midlothian Mercedes! Thank you everyone for all your help with my tire. More

by Gentilini4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pulley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tink Doyle, Joshua Fogg, the Parts Manager, Wilder Hickman So helpful !
Jul 25, 2022 -

Mercedes-Benz of Midlothian responded

Thank you for allowing us to assist you!! We appreciate you taking the time to submit your feedback!!

July 12, 2022

Service work was done efficiently and professionally. Car returned to me nicely cleaned up. Nice job. More

by ciaralsw
Recommend Dealer
Yes
Employees Worked With
Alan Mansfield
July 08, 2022

Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! More

by dshep73696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Mansfield
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