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Mercedes-Benz of Midlothian

Midlothian, VA

4.7
945 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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12200 Midlothian Tpke

Midlothian, VA

23113

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Showing 945 reviews

November 23, 2015

Excellent I have nothing but positive things to say about the maintenance services received by Mercedes. The staff is extremely professional and the work is th More

by Silver57*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
November 21, 2015

Great Job Ryan McClay did a great job. The reception was prompt, professional, and informative. All interactions were at the expected high level. The atmosp More

by Bronzestar1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClay
November 21, 2015

Recent service Ryan was extremely helpful as always. I took my vehicle in for a state inspection and it was a very smooth and easy process. Easy drop off and pick up More

by GrantS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
November 18, 2015

Two year service The service was excellent, with one exception. The mechanics in the service department always inflate all my tires to the same pressure! Since my ve More

by harold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Booth sold me the vehicle. I don't remember the name of the last service advisor, but he was very nice!
November 15, 2015

From Purchase to Service Mercedes-Benz of Midlothian is completely a one stop car experience for me. My car experience has been exceeded with every single step. Thanks Ryan! More

by Quietstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McClay
November 12, 2015

Excellent Service Everyone was very nice and most helpful. I must say that Wil went above and beyond to ensure that we got what we wanted. He provided status updates More

by Michaelb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Turner and Brandon Beckner
November 12, 2015

Service department Ryan in the service department always makes me feel at ease and is very knowledgeable about anything I ask about my car. He has been the only service More

by MelB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN
November 07, 2015

Excellent service Never have problems or delays. Brian Parker is always very helpful when I need my service done or any question I may have about my car More

by Bec30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker
November 04, 2015

Brian Parker is the best Brian Parker always takes care of me and my MB. He knows what needs to be done and has it done when he says it will be done. Brian should be made pres More

by Midloman
Recommend Dealer
Yes
Employees Worked With
Brian Parker
October 30, 2015

Service on my CLS 500 Mercedes Benz .... The service managers were quick in there service to have the CLS500 taken care of ASAP. ,Love coming to the shop for repairs when repairs are needed. More

by 1701pg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Parker & Scott Lambert
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