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Mercedes-Benz of Midlothian
Midlothian, VA
1,534 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,534 reviews
July 24, 2022
I had excellent service! I have the greatest confidence in Midlothian Mercedes! Thank you everyone for all your help with my tire. I have the greatest confidence in Midlothian Mercedes! Thank you everyone for all your help with my tire. More
by Gentilini4
Employees Worked With
Other Employees :
Tink Doyle, Joshua Fogg, the Parts Manager, Wilder Hickman So helpful !
July 08, 2022
Service advisor - Allen Mansfield is great. Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! Kept me advised of my service request, did an estimate and helped provide a loaner. Great job! More
by dshep73696
Employees Worked With
Allen Mansfield
July 03, 2022
Agent was ourteous, personable and professional. Work was professional completed in a reasonable amount of time. I was very satisfied. Work was professional completed in a reasonable amount of time. I was very satisfied. More
by dbtimewilltell
June 24, 2022
Would have liked a little more instruction on car and operating system and system controls operating system and system controls More
by Topspot101
Employees Worked With
June 18, 2022
I enjoyed the experience I had at the dealership. Everyone was courteous and professional in helping me locate my next vehicle. Everyone was courteous and professional in helping me locate my next vehicle. More
by p5510c
June 17, 2022
I really appreciate the great customer service I receive every time I bring my car in for service. Thank you Travis and team!! every time I bring my car in for service. Thank you Travis and team!! More
by C.B.
Employees Worked With
June 12, 2022
Thank you to Travis and the team for a great experience! I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details I appreciate you trying to buff out the scuffs in my windshield. Although, it couldn't be done there, thanks for calling me and giving me the details as well as providing a reference. I appreciate the team at Mercedes-Benz of Midlothian! More
by King
Employees Worked With
Travis Melton,
June 05, 2022
Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More
by Brit
Employees Worked With
Travis
