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Mercedes-Benz of Midlothian
Midlothian, VA
1,535 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,535 reviews
June 05, 2022
Professional, friendly, Willing to resolve issues when they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle they come up. The customer service experience makes me forget how expensive it is to get service on the vehicle More
by Brit
Employees Worked With
Travis
May 29, 2022
I am pleased with the service thus far. Friendly and courteous. I cannot complain about the customer service. Friendly and courteous. I cannot complain about the customer service. More
by Dnandrews123@hotmail.com
Employees Worked With
May 22, 2022
I was very pleased with service! The vehicle looked like new when I got it back. Scott was very courteous and personable. Great experience. The vehicle looked like new when I got it back. Scott was very courteous and personable. Great experience. More
by elson.s
Employees Worked With
Lambert, Scott
May 20, 2022
My deal with your dealership what’s the best experience I ever had in purchasing a car and I extend my appreciation to sales Salesman wait on me and my wife Lonnie Gregory ever had in purchasing a car and I extend my appreciation to sales Salesman wait on me and my wife Lonnie Gregory More
by lwgregory12
May 13, 2022
Excellent customer service is provided each and every visit. Knowledgeable service counselor. The Cashier is polite and helpful. I would definitely cone back for service. visit. Knowledgeable service counselor. The Cashier is polite and helpful. I would definitely cone back for service. More
by dcsatchell
Employees Worked With
Travis melton
May 11, 2022
they always do a great job! From the time you walk in until they are done. Helpful, informative and polite. Really a great place. From the time you walk in until they are done. Helpful, informative and polite. Really a great place. More
by paul.hux
Employees Worked With
alan mansfield
May 10, 2022
I just a 2019 Mercedes’ from you all . This is my third Mercedes’ i have bought from the Mercedes’ dealership on midlothian. This is my third Mercedes’ i have bought from the Mercedes’ dealership on midlothian. More
by Luciouscrenshaw
May 06, 2022
Brent Trimmer is on point with everything we ask of him. Vehicles on time and ready to go. We are looking forward to a long relationship and ordering vehicles from Mercedes-Benz Midlothian for a long time Vehicles on time and ready to go. We are looking forward to a long relationship and ordering vehicles from Mercedes-Benz Midlothian for a long time to come. More
by jyarema
Employees Worked With
Brent Trimmer
April 24, 2022
Perfect! Service completed in a timely manner and car was perfectly clean when I picked it up after paying online! Fantastic service! Thank you! Service completed in a timely manner and car was perfectly clean when I picked it up after paying online! Fantastic service! Thank you! More
by Marianoandclaudia
